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NYE Volkswagen
Rome, NY
242 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 242 reviews
Verified Customer
February 04, 2024
I have had a great experience both times that I purchased my vehicles from Nye Volkswagon . I would recommend Nye to anyone that is looking for a good quality vehicle with friendly service .. Thank You for my vehicles from Nye Volkswagon . I would recommend Nye to anyone that is looking for a good quality vehicle with friendly service .. Thank You for all of your help. More
by rosebud8302
February 02, 2024
Absolutely wonderful experience. Top notch service, excellent price, excellent communication, from start to finish. outstanding vehicle. Highly recommend NYE. Top notch service, excellent price, excellent communication, from start to finish. outstanding vehicle. Highly recommend NYE. More
by mdonigan1
January 23, 2024
Efficient, courteous,knowledgeable and friendly. I've been driving vw's for decades. Although NYE is a distance from my home and there are closer dealerships to my home, I prefer to drive the distan I've been driving vw's for decades. Although NYE is a distance from my home and there are closer dealerships to my home, I prefer to drive the distance to NYE because they've always been wonderful to deal with. More
by LABELLAT
January 23, 2024
Very professional, caring, took time to explain numbers and contracts in full. Very pleased with what’s included in package through company and contracts in full. Very pleased with what’s included in package through company More
by heather_johnson1823
December 30, 2023
The sales manager was a pleasure to deal with and was able to help get the deal done. able to help get the deal done. More
by Raf129
Employees Worked With
December 15, 2023
They were very helpful and easy to work with. They knew what I wanted before I got there and had things all set up for me before I walked in the door. They knew what I wanted before I got there and had things all set up for me before I walked in the door. More
by cloutierheather777
Employees Worked With
December 10, 2023
Thank you for making it easy on us! We appreciate it! Love the new car. We appreciate it! Love the new car. More
by SAONEIL0
December 01, 2023
So easy to work with! I am a first time customer and it won't be the last! I am a first time customer and it won't be the last! More
by danielle.zangrilli
Employees Worked With
December 01, 2023
The service provided by Nye Volkswagen was excellent. The sales person, Charity, answered all our questions and assisted us through the buying process in a seamless, efficient and friendly manner. The sa The sales person, Charity, answered all our questions and assisted us through the buying process in a seamless, efficient and friendly manner. The sales approach was not at all high-pressure. I would not hesitate to purchase from Nye again or to recommend them to friends. Very pleasant experience buying our certified, used Volkswagen Passat. More
by ABERROSE
