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NYE Volkswagen

Rome, NY

4.8
256 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 256 reviews

March 01, 2024

They were very friendly and efficient. They did the job and did the work in a timely manner. More

by bphdumka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 28, 2024

Excellent experience, Jadah is an excellent representative and an asset to the Nye sales organization. More

by steve.welsh57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schritz
Mar 13, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 24, 2024

I was able to have rpr completed as soon as the part became avlbl w/date and time that worked for my schedule. Waiting area is spacious and comfortable, svc advisor explained the needed rpr, and work w More

by JHGRUNENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 22, 2024

1st visit to the dealership for an oil change Process was explained well & my expectations were met More

by stewartr66
Recommend Dealer
Yes
Feb 23, 2024 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 22, 2024

I have been there for my Jetta. Everyone there are just really nice people to do business with. I also tell people I know just want a great place to buy a car at. Five Stars Always More

by jimidimambro
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Jadah and Joe made our buying experience stress free. They went above and beyond to make sure we got what we wanted! Highly recommend shopping at Nye Volkswagen !! More

by Michael & Sarah Krowicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2024

Easy to schedule an appointment, courteous and professional customer service, and timely repair services. Perfect More

by mail-filter
Recommend Dealer
Yes
Employees Worked With
James Guzzardo and Jonathan S Shapiro
Feb 20, 2024 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 18, 2024

EXCELLENT SERVICE FROM STAR TO FINISH. EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH More

by MIKES.SPORT.SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guzzardo
Feb 20, 2024 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

Very easy to work with, offered me an appointment for the day I called in. They determined I needed a part they had to order and gave me a brand new loaner until the part came in. More

by mihevc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guzzardo
Feb 16, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2024

I’m happy to say it was a low pressure sales experience. Both Max ( in sales ) and Joe ( in finance ) , where pleasant without the xx! More

by JAMESBEAN6280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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