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NYE Volkswagen

Rome, NY

Overview
Employees
Reviews
Vehicles
4.8
255 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Contact Dealership

5865 Rome-Taberg Road

Rome, NY

13440

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Showing 255 reviews

March 26, 2024

The experience was over all pleasant and very easy. I would recommend this dealership to friends. More

by JSHEWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 25, 2024

Jadah was very helpful and active with averting all questions. 10/10 would recommend purchasing from her! More

by VERONA_DELIU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 25, 2024

John in service was very professional and accommodated me anyway he could which was a huge help-The rides back-and-forth, while my car was being serviced Made Be able to get the work done to my car without m More

by MAUREENZULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2024

Great service and I was glad they opened early. 👍. I was able to go to work on time. More

by MARISLUVLY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 21, 2024

Fast service (it was just an inspection). All staff were friendly and professional…i will return. More

by BS1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Guzzardo
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Mar 21, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 21, 2024

Max was extremely helpful from start to finish in purchasing the the vehicle that is perfect for me!! The entire staff is amazing. More

by Chrissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schritz
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Mar 21, 2024 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 18, 2024

She was very knowledgeable about the vehicles that we were interested in. We really liked her More

by NANCYJOHNLAWLESS73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

Friendly, knowledgeable & very patient with us as we were working out details. He was a true pleasure to work with!!! More

by Kclpn1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Mar 19, 2024 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

Excelllent communication, fair pricing and timely service. Would recommend for VW service. A great experience. More

by oneidaservicecenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Guzzardo
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Mar 19, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 17, 2024

Exceptional service at NYE VW of Rome. Staff are courteous and attentive to customers, no xx, ever. Highly recommended! More

by karene2537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Guzzardo
Report | Print
Mar 19, 2024 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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