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NYE Volkswagen
Rome, NY
255 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 255 reviews
April 21, 2024
NYE was great. From the moment we walked in the dealership, we felt comfortable and not pressured into anything. Erik was helpful and listened to our needs. They we From the moment we walked in the dealership, we felt comfortable and not pressured into anything. Erik was helpful and listened to our needs. They were able to stay within my budget and get me what I wanted. Thank you! More
by ericaallen090509
Verified Customer
April 16, 2024
This is my third purchase with NYE. I had another great experience. Very responsive and professional without pressuring you I had another great experience. Very responsive and professional without pressuring you More
by LUISJOSEMUNOZ
April 12, 2024
Jadah Gann was very helpful showing us the different types of cars and their differences. It was a pleasure to work with her. types of cars and their differences. It was a pleasure to work with her. More
by plwarcup
Employees Worked With
April 11, 2024
great service, both during the buying experience with the salesman Erik, and now with service after the purchase salesman Erik, and now with service after the purchase More
by briangafner
April 10, 2024
Very responsive and great to work with. They made the buying experience enjoyable and seamless. They made the buying experience enjoyable and seamless. More
by bdepoint
Employees Worked With
April 10, 2024
Service manager was a xxxxx a little thing, price for rear brakes was $500 but I had them done closer to my home the next day for $220. Probably not gonna go there for service anymore and I will go to th rear brakes was $500 but I had them done closer to my home the next day for $220. Probably not gonna go there for service anymore and I will go to the new people that I tried. More
by TINK60
Employees Worked With
Service person was a woman, not very nice attitude to customers. I probably will not go back there again for service.
March 29, 2024
Great Service. Tina in the service department got me in quickly. She was knowledgeable and welcoming; as well as all staff. The diagnosis for service was expedient Tina in the service department got me in quickly. She was knowledgeable and welcoming; as well as all staff. The diagnosis for service was expedient. The experience with Nye Auto dealership in Rome is always great. More
by Katherinejean57
March 27, 2024
This was a super smooth and easy transaction where I didn’t feel pressured or rushed to make a decision. It was great and I would work with Dave again in a heartbeat. didn’t feel pressured or rushed to make a decision. It was great and I would work with Dave again in a heartbeat. More
by egmacdougall
Employees Worked With
