Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
242 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 242 reviews
April 28, 2024
Appointment made for annual inspection. Upon arrival noted car needed alignment. Service completed in a timely manner. Service was good. No issues. Upon arrival noted car needed alignment. Service completed in a timely manner. Service was good. No issues. More
by Spark
Verified Customer
April 26, 2024
I've been buying VWs from this shop for nearly two decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to ans decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to answer any questions I have. More
by ebRome
April 26, 2024
John is the best service advisor ever. John equals greatness of all kinds in the auto industry Get this man raise a couple bucks an hour John equals greatness of all kinds in the auto industry Get this man raise a couple bucks an hour More
by JOSHUATICE602
April 22, 2024
Very prompt and very professional great communication on what is needed I highly recommend them what is needed I highly recommend them More
by JPNOYES
Employees Worked With
April 22, 2024
The service department was exceptional. I called in the morning without an appointment as my check engine light was on and they fit me right in the same day. I called in the morning without an appointment as my check engine light was on and they fit me right in the same day. More
by JOANNEM99
Employees Worked With
Tina
April 21, 2024
It was quick to set up an appointment and the whole transaction was seamless. I live in Frankfort but make a point to come to NYE because they are the best. transaction was seamless. I live in Frankfort but make a point to come to NYE because they are the best. More
by SVESCERA14
Employees Worked With
Female, don’t know her name
April 21, 2024
NYE was great. From the moment we walked in the dealership, we felt comfortable and not pressured into anything. Erik was helpful and listened to our needs. They we From the moment we walked in the dealership, we felt comfortable and not pressured into anything. Erik was helpful and listened to our needs. They were able to stay within my budget and get me what I wanted. Thank you! More
by ericaallen090509
April 16, 2024
This is my third purchase with NYE. I had another great experience. Very responsive and professional without pressuring you I had another great experience. Very responsive and professional without pressuring you More
by LUISJOSEMUNOZ
