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NYE Volkswagen
Rome, NY
255 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 255 reviews
June 09, 2024
Personal attention was very important, the staff was over the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and w the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and work on my car was the same! More
by BBEACH7
Verified Customer
June 08, 2024
As always, everyone was friendly, helpful and courteous when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it was Jon Shapiro) hosed it off for me even though they no longer wash cars as part of servicing a car. That was definitely above and beyond and greatly appreciated. More
by LOVEJOY988
Employees Worked With
June 08, 2024
Everyone was very nice and helpful and explained what was going to be done to the car going to be done to the car More
by DDEHIMER
Employees Worked With
June 05, 2024
This is a fantastic dealership, I plan on coming back for any vehicle purchase in the future! any vehicle purchase in the future! More
by mikepatkinson
June 03, 2024
As always great service! Knowledgeable and well trained staff, respectful, and communicate well about my vehicle and anything it may need. My whole family brings our cars her Knowledgeable and well trained staff, respectful, and communicate well about my vehicle and anything it may need. My whole family brings our cars here and always trust them with our vehicles and services. More
by jason.kunkle
Employees Worked With
Jim Guzzardo
May 30, 2024
Jadah was excellent to work with! She listened and was patient with me as I decided on a car. I ultimately went to NYE not only for the great deal, but because Jadah was polite, not p She listened and was patient with me as I decided on a car. I ultimately went to NYE not only for the great deal, but because Jadah was polite, not pushy and was always willing to go over any details or talk things through. Thank you! More
by megloveland
Employees Worked With
May 29, 2024
Great service every time I’ve been there! Will definitely go back for future service! Will definitely go back for future service! More
by chrisbeasock
