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NYE Volkswagen
Rome, NY
243 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 244 reviews
June 21, 2024
Mark Cioch, was on top of it! Super responsive to my initial reach out, professional, my needs were heard, outcome was better than anticipated, all with a professional demeanor a Super responsive to my initial reach out, professional, my needs were heard, outcome was better than anticipated, all with a professional demeanor and ease of approachability! My 3rd consecutive time working with NYE VW. Also worked with David Jurin, he went over numerous features of my new car and showcased examples. He has strong knowledge of the vehicle line, professional and patient. I rarely write reviews, this one is worth my time. Great Job Mike & David and to the NYE VW team in Rome, NY. More
by EVIE SHAFFER
Verified Customer
June 19, 2024
Always easy to get into. Professional to deal with! Friendly and nice! Service is great. Professional to deal with! Friendly and nice! Service is great. More
by FILMWORKER2003
June 17, 2024
The purchase was quick, easy, and painless. For the past 30+ years, I have purchased my cars from the same place so I was so happy that this was such a positive experience! For the past 30+ years, I have purchased my cars from the same place so I was so happy that this was such a positive experience! More
by spawlowich
June 16, 2024
Always have a nice experience with the NYE service team they’re very customer focused! Staff is always very informative.! they’re very customer focused! Staff is always very informative.! More
by PDAIUTO
Employees Worked With
June 14, 2024
Awesome ! Great experience! I would love to go back again after we get this one paid off Great experience! I would love to go back again after we get this one paid off More
by doreenwelfel
June 14, 2024
Dropped the car/key off Monday evening for a scheduled Tuesday morning recall appointment. Never heard from them. Stopped in Wednesday afternoon and picked up my key after learning it was ready. Tuesday morning recall appointment. Never heard from them. Stopped in Wednesday afternoon and picked up my key after learning it was ready. More
by DCABIC
Employees Worked With
Don't recall who I talked to.
June 14, 2024
Have had a great experience with this dealership from service to sales. Everyone is accommodating and does their best to keep you satisfied as a customer. Appreciate all that they do. Would recommend t service to sales. Everyone is accommodating and does their best to keep you satisfied as a customer. Appreciate all that they do. Would recommend this dealership to anyone who is in the market for a vehicle or needs service. More
by Kstreeter0
Employees Worked With
Other Employees :
Jim Guzzardo
June 12, 2024
Have purchased cars from this dealership before and have had positive experiences . Would buy again from them had positive experiences . Would buy again from them More
by 90ateam
June 09, 2024
Personal attention was very important, the staff was over the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and w the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and work on my car was the same! More
by BBEACH7
