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NYE Volkswagen
Rome, NY
244 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 244 reviews
July 27, 2024
Great experience! Everyone was quick to respond, knowledgeable, and pleasant to communicate with. I appreciate the work my salesperson put in and he did an excellent Everyone was quick to respond, knowledgeable, and pleasant to communicate with. I appreciate the work my salesperson put in and he did an excellent job! More
by sstarsuper
Verified CustomerEmployees Worked With
July 27, 2024
Joe Shapiro has been very helpful in getting my car issues resolved.He is knowledgabke,friendly,and helpful!Ty! issues resolved.He is knowledgabke,friendly,and helpful!Ty! More
by LCAVAGGIONI
Employees Worked With
July 22, 2024
Excellent customer service. I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas More
by monir_mohar
July 08, 2024
Scheduling online was quick and easy. My appointment went off without a hitch. Very timely and very satisfied. Thanks!! My appointment went off without a hitch. Very timely and very satisfied. Thanks!! More
by sbarglia
Employees Worked With
July 07, 2024
The service is always good. The employees are always polite and courteous. Would definitely recommend The employees are always polite and courteous. Would definitely recommend More
by MCURRIE3
July 07, 2024
Very friendly and courteous staff that was very helpful and attentive to our needs of the CarNet not working. Part was ordered and follow up appointment made. Thank you and attentive to our needs of the CarNet not working. Part was ordered and follow up appointment made. Thank you More
by ANLANSTON
July 05, 2024
I brought my car in for and inspection and it was quick and easy. Service staff was friendly and professional and easy. Service staff was friendly and professional More
by eric_springer15
July 04, 2024
I had a great buying experience with Jadah. She was very personable and down to earth to work with. I highly recommend her as a sales associate. Jadah along with her fellow coworker's made the She was very personable and down to earth to work with. I highly recommend her as a sales associate. Jadah along with her fellow coworker's made the buying experience very pleasant. If you're in the market for a new or used car give Jada a call. More
by fdowd26
Employees Worked With
July 01, 2024
The service is reliable and the people are friendly. It’s a great service center. It’s a great service center. More
by wendy.woods.bunker
