
NYE Volkswagen
Rome, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The staff was very helpful, and they had me on my way in a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). More
I have leased and purchased 5 vehicles from NYE VW. I wouldn’t go anywhere else! The customer service and service department are awesome! I recently worked with Niko Costello and Mark Cioch to purch I wouldn’t go anywhere else! The customer service and service department are awesome! I recently worked with Niko Costello and Mark Cioch to purchase a 2024 Tiguan. What a great experience! They’re the BEST! I would recommend Nye VW to anyone looking to lease or buy! More
NYE Volkswagen helped me find exactly what I was looking for! I love my new car! for! I love my new car! More
This is the 5th vehicle that I leased or bought here at this dealership. I wouldn’t go anywhere else. I’ve always been treated like I’m the only customer that matters. This most recent visit I dealt wit this dealership. I wouldn’t go anywhere else. I’ve always been treated like I’m the only customer that matters. This most recent visit I dealt with a very good, honest, no pressure salesman, Niko Costello and the General Manager Mark Cioch. Both were awesome to work with and I am very happy with my purchase. I can’t thank them enough for making this purchase so easy and enjoyable. They’re the BEST! I would highly recommend NYE VW to anyone looking to lease or buy. More
Great experience had a smooth process from start to finish Mark and Max were excellent. finish Mark and Max were excellent. More
Nye is always friendly, courteous, helpful and easy to work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! More
I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. Tried to tell her and she just said it is not the car. I wanted new windshield wipers and they were never put on. After I asked about them she was going to go get them (for me to put on) 🙄but at that time I said I’ll wait and do it with my oil change More
AAA++ Fast in and out service. Tina in service is always awesome and a delight to deal with thanks for making it so easy. Tina in service is always awesome and a delight to deal with thanks for making it so easy. More
NYE VW of ROME consistently delivers exceptional service to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklo to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklovsky (assistant service manager) coordinating my appointment requiring multiple services. Highly recommended !!! More
They went above and beyond. I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emi I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emissions were warranties by VW until 11 years and 162k miles based on the VIN because of a lawsuit in the past. They not only fixed my issues free of charge. The resolving of said issues allowed the check engine light to clear and they inspected my car free of charge as well. 10/10 will buy a car from them when I need one in the future More