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NYE Volkswagen

Rome, NY

4.8
270 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 270 reviews

March 31, 2025

The staff was very helpful, and they had me on my way in a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). More

by paulventiqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I have leased and purchased 5 vehicles from NYE VW. I wouldn’t go anywhere else! The customer service and service department are awesome! I recently worked with Niko Costello and Mark Cioch to purch More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Costello
March 26, 2025

NYE Volkswagen helped me find exactly what I was looking for! I love my new car! More

by ejohnson1290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

This is the 5th vehicle that I leased or bought here at this dealership. I wouldn’t go anywhere else. I’ve always been treated like I’m the only customer that matters. This most recent visit I dealt wit More

by C021957W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Costello
March 23, 2025

Great experience had a smooth process from start to finish Mark and Max were excellent. More

by PUTNAM21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Nye is always friendly, courteous, helpful and easy to work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! More

by NIKKIA1616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T More

by dawniem62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Ceklovsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

AAA++ Fast in and out service. Tina in service is always awesome and a delight to deal with thanks for making it so easy. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

NYE VW of ROME consistently delivers exceptional service to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklo More

by karene2537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadwick
March 08, 2025

They went above and beyond. I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emi More

by MRENNIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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