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NYE Volkswagen
Rome, NY
240 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 240 reviews
December 18, 2024
Very professional, straight forward and excellent treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overal treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overall experience was an A+. More
by Dave
December 16, 2024
Tina helped my very first service experience at Nye VW in Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. If she didn’t know an answer to a question, she’d ask someone there that did know. She was never condescending or made me feel uncomfortable in any way. I appreciated her kindness and attention to detail with my first VW vehicle. I am definitely going to go back to her. Nye VW has a gem with Tina. I hope she gets a positive response from her boss in some way. She truly deserves it! Thank you Tina for all of your help. I look forward to working with you again. More
by Cheryl
Employees Worked With
Other Employees :
The service manager Jon was also very kind and helpful. Thank you very much. I feel very welcomed to your VW family.
December 16, 2024
Always friendly and efficient. Have never had any issues and have no plans to go somewhere else in the future. Have never had any issues and have no plans to go somewhere else in the future. More
by nickvanlieshout92
Verified CustomerEmployees Worked With
December 14, 2024
Mike Quercia is the only salesperson you will ever need. He always goes above and beyond and has me leaving happy. He always goes above and beyond and has me leaving happy. More
by CARMENBRIENZA21
December 09, 2024
Very friendly and accommodating. The service rep was confident in the work being done, and it was done efficiently and correctly. The service rep was confident in the work being done, and it was done efficiently and correctly. More
by erikmattox2
Employees Worked With
December 07, 2024
Tina was great, got the part I needed and got it done same day. She kept me posted throughout the day and had to do some extra work to get the part for my car from another dealer. Thanks for everything same day. She kept me posted throughout the day and had to do some extra work to get the part for my car from another dealer. Thanks for everything couldn’t be happier for such great service More
by courtneycorigliano
December 07, 2024
Very professional on the phone. Kept me informed throughout the whole process. Took very good care of my wife with a loaner car as well. Kept me informed throughout the whole process. Took very good care of my wife with a loaner car as well. More
by JACOB.BUZBY
Employees Worked With
December 02, 2024
We have worked with this VW dealership for several years and they have been a pleasure to work with the entire staff! and they have been a pleasure to work with the entire staff! More
by beckydaiuto
December 01, 2024
Friendly and helpful service reps and confidence in the work being done efficiently and correctly. work being done efficiently and correctly. More
by tbart2k01
Employees Worked With
November 28, 2024
Very friendly and accomodating. I told them what I was looking for and instantly when I pulled in the vehicle I wanted to test drive was ready. I told them what I was looking for and instantly when I pulled in the vehicle I wanted to test drive was ready. More
by bec112296
Employees Worked With
Zach wells
