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NYE Volkswagen
Rome, NY
290 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 290 reviews
June 11, 2025
Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect More
by tevans820
Verified CustomerEmployees Worked With
June 06, 2025
Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeable caring service department. Will make sure you are satisfied or make it right. Tami did a excellent job explaining everything. Jon is always available if I have any concerns or questions, I know he will take care to make sure I'm satisfied. More
by Kstreeter0
June 05, 2025
Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More
by LOUMAR1954
Employees Worked With
June 02, 2025
Excellent Service as always! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! More
by stephen71591
Employees Worked With
June 02, 2025
Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More
by rdite
Employees Worked With
June 01, 2025
The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I had it replaaced 3 years ago More
by JSCHA13875
Employees Worked With
May 29, 2025
I am always happy with the service I recover at Nye. Everyone is so courteous and respectful. Everyone is so courteous and respectful. More
by jbloomquist
May 25, 2025
Great salesman he didn’t have the information he went to find out for me find out for me More
by MJAYBEERS
May 15, 2025
They are a pleasure to work with every time I’ve needed assistance with the car. They go above and beyond and really put in the extra effort assistance with the car. They go above and beyond and really put in the extra effort More
by MRENNIE2
May 10, 2025
I could write all day. From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to have a vehicle when they had to keep mine. I can’t say enough about the service here . More
by MRENNIE2
Employees Worked With
Other Employees :
Even the mechanics sending a video and explaining everything
