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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
143 Reviews
Call Service Center (315) 840-3645

143 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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July 01, 2024

I bought my new Jeep one year ago from NYE and this was my first and best by far, the most Excellent Service appointment I've ever experienced. All 3 knowledgeable representatives were beyond great to work More

by deborac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jul 02, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 29, 2024

Clayton, Eric & Andrew are the best! I can always count on them to take care of my vehicles! More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Wesley Hysell
Report | Print
Jul 02, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 28, 2024

Gave me great price on car, but have to pay to diagnose problems under warranty More

by KCPRYMETYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Report | Print
Jul 02, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"KCPRYMETYM" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 25, 2024

I will choose this dealership over the closer one due to them listening and correctly dealing with all problems reported More

by rxhoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 24, 2024

Its been a few weeks now and I have yet to receive a phone call about the final tire for the spare that was ordered (and paid for). In addition, my emergency brake no longer holds my Jeep on any kind o More

by jshaver1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple
Report | Print
Jun 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 22, 2024

Easy to get in for service for my vehicle. The service on my vehicle was quick. More

by kjohnson0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2024

Salesperson seemed bothered by my appearance in the dealership. Manager was rude but honest. Will not buy there. More

by manofwick919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 21, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 20, 2024

The only reason the score is not perfect is a part that was fairly recently installed failed. Probably not the fault of the installer, still inconvenient. More

by HAIROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Report | Print
Jun 20, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

June 19, 2024

Very professional and polite to me and made sure that everything got done in a timely manner. More

by JEJAMES2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 20, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

Courteous, efficient and did not have to wait a long time. Thank you so much! More

by tkf0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Report | Print
Jun 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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