NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
167 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
NYE always keeps us informed with the progress of our repairs or warranty work we are having done repairs or warranty work we are having done More
Excellent service appointment was set up timely and continual update calls were provided. All issues have seemed to be resolved. continual update calls were provided. All issues have seemed to be resolved. More
It took three days to get my car back because no one read the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone lines were down the day after it was completed. In the era of communication it would have thought someone would have used their cellphone. I hope hope future appointments are handled better! More
They provide excellent service and good communication. The service team is knowledgeable and thorough. I will bring my jeep back when it needs service. The service team is knowledgeable and thorough. I will bring my jeep back when it needs service. More
I know appointments are not needed for oil changes and tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them. tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them. More
i've been there twice. They have not fixed the problem yet... I feel like They are nickel and dimming me to death They have not fixed the problem yet... I feel like They are nickel and dimming me to death More
The service writer was very friendly and helpful. I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were clean. More
Made the appointment on line, got a confirmation right away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! More
Outstanding assistance and professionalism from everyone from phone operators to service department people. Very well pleased. from phone operators to service department people. Very well pleased. More