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NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
138 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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138 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
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August 01, 2024
I had a good experience with the service department. They understood what I was telling them about my vehicle. Scheduled me for a appointment to the part replaced. They understood what I was telling them about my vehicle. Scheduled me for a appointment to the part replaced. More
by lugolee11
Verified CustomerEmployees Worked With
Andrew Trombley
July 31, 2024
most expensive brake job in my life! the diagnostic charge is uncalled for when I came in and told tech I NEED BRAKES.... then the $199 per hour charge times 4 hours because its a "dies the diagnostic charge is uncalled for when I came in and told tech I NEED BRAKES.... then the $199 per hour charge times 4 hours because its a "diesel" is ridiculous!! I felt like I was taken advantage of because I was broke down and literally pulled into closes shop. I wont be back that's for sure. I will be buying two new trucks for my fleet this fall but can promise I wont be even looking at a truck in your yard. $2200 for front brakes only..... my fault for even letting you do the work More
by jdibble41
Employees Worked With
July 31, 2024
They fully took care of all of my needs and performed everything needed to get my car up to specs. They also let me know the status of future maintenance needs. everything needed to get my car up to specs. They also let me know the status of future maintenance needs. More
by JETSFANTUT
July 30, 2024
I came in to have an oil change and tire rotation. Andrew was there to help me from start to finish. He always has me back. Thanks, Andrew. And I would also like to say that Eric has been there for me Andrew was there to help me from start to finish. He always has me back. Thanks, Andrew. And I would also like to say that Eric has been there for me helping as well. Thanks, Eric. Great teamwork. More
by creagan2551
July 30, 2024
THE SERVICE DONE WAS FAST. THE SERVICE WRITER WAS KNOWLEDGEABLE AND FRIENDLY. HE KEPT ME APPRRIZED OF WHAT WAS DONE ANS WHEN IT WAS FINISHED. GOOD JOB! THE SERVICE WRITER WAS KNOWLEDGEABLE AND FRIENDLY. HE KEPT ME APPRRIZED OF WHAT WAS DONE ANS WHEN IT WAS FINISHED. GOOD JOB! More
by dtaylor7748
Employees Worked With
Clayton Geaslin
July 21, 2024
They listened to me and were able to fit me in with no appointment. Ran a test and reset a module to address my alarm system incorrectly activating. appointment. Ran a test and reset a module to address my alarm system incorrectly activating. More
by jspecchi
Employees Worked With
Mark Davis, Clayton Geaslin
July 21, 2024
Nye in Canastota, NY was awesome! Clayton, who took care of me, couldn’t have been more helpful & so professional. He is totally an asset to your dealership! Clayton, who took care of me, couldn’t have been more helpful & so professional. He is totally an asset to your dealership! More
by emilygyak
Employees Worked With
Clayton Geaslin
July 20, 2024
This dealerships service department is just there to scam there way to take your money I brought my truck into there service department for warranty work a few weeks ago they did the rear end seals on my tru there way to take your money I brought my truck into there service department for warranty work a few weeks ago they did the rear end seals on my truck then told me it was going to be 600 dollars for breaks I told them I could do them for much less now day you have to try to save every penny you can I did them on my own for 110 I wasn’t able to do them for two weeks after I got the truck back from the dealer in the meantime I had abs lights come on so I called and let them know they said that there electrical technicians was not there for the week I said that’s ok and made an appointment for when he was back I brought it to the appointment and they Had it in the shop for exactly 20 min to come out to tell me the speed sensor was broken and that the dust shields where not there I proceeded to tell them that the dust shields must of not been put back onto the truck when they did the work the first time and they told me that maybe I should of checked the truck out before I left with it. After that they told me my sensor was not covered under my extended warranty and said it would be 400 dollars to replace I said no if it’s not covered I will do it myself since the part is only 44 dollars then they gave me a bill for 200 dollars for the 20 minutes that they looked at it I told them that this is ridiculous that I am paying you 200 dollars for 20 minutes to look at it and possibly you are the ones that didn’t put the shields back on and causing the sensor to get damaged they then told me it is my place to inspected the work that was done. I did pay the 200 dollars and told them that I would never do business with them again. To anyone buying vehicles from them just remember to watch out for there service department. More
by Mathew
Employees Worked With
Clayton Geaslin, Andrew Trombley
July 17, 2024
The service was just what I would expect from your company. No complaints from me company. No complaints from me More
by WIPORWIL27
