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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
143 Reviews

143 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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October 05, 2024

They provide excellent service and good communication. The service team is knowledgeable and thorough. I will bring my jeep back when it needs service. More

by dlstancato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 30, 2024

I know appointments are not needed for oil changes and tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them. More

by JPHILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 28, 2024

i've been there twice. They have not fixed the problem yet... I feel like They are nickel and dimming me to death More

by protruker59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Oct 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"Protruker59" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 21, 2024

The service writer was very friendly and helpful. I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were More

by carolanntopi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
Sep 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 12, 2024

Made the appointment on line, got a confirmation right away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! More

by lm022863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 08, 2024

Outstanding assistance and professionalism from everyone from phone operators to service department people. Very well pleased. More

by creagan2551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 07, 2024

I had an exceptional customer experience. Everyone was very nice and helpful. I would definitely recommend. More

by MariaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 07, 2024

Made and appointment for a recall and they got us in right away and the fix took 15 minutes. More

by laura.lang115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 06, 2024

Requested oil change and tire rotation. The service order indicated they performed the tire rotation but statement was falsified. They did not rotate the tires More

by garylaureti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Always helpful would like to have my radio issue fixed or take my jeep back and something new More

by 19ARM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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