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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
143 Reviews

143 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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October 29, 2024

Great people, service. Very clean store and waiting area. Feel like a vip. All over great. More

by 1featherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2024

Great customer service, friendly and work done at a good pace. We will always be bringing our Jeeps here for service. More

by shirley.ano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2024

I normally like my service there. This time, it was not a great experience. Too much upselling pressure, no tv or coffee available, there was an employee coughing the entire 2 hours I More

by joanne.genesis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julenna Nett
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 26, 2024

Nice people. Got a fantastic deal on tire rotation and synthetic oil change for $89. Clean facility More

by donna.jeselson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

Excellent and prompt service. I was greeted professionally and courteously. Service was done quickly and I am quite pleased. More

by chrishohn1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2024

Eric the front man is Great,he is kind and helpfull. Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of More

by susieq19602003
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cleaning lady was above and beyond very nice. She actually noticed there was no coffee And she made a pot of coffee for me,as I had about a 3 hour wait for my Jeep to get serviced for the recall.
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2024

NYE always keeps us informed with the progress of our repairs or warranty work we are having done More

by Bowzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 17, 2024

Excellent service appointment was set up timely and continual update calls were provided. All issues have seemed to be resolved. More

by jackremil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2024

It took three days to get my car back because no one read the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone More

by amcampanie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"Amcampanie" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 06, 2024

They fixed a item that I didn't know was damaged while I was there, very grateful for their service and knowledge More

by knashton2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Oct 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!