NYE Chrysler Dodge Jeep Ram - Service Center

Eric the front man is Great,he is kind and helpfull. Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of the front seats to do the recall. When I got back in my Jeep the seats do not sit right and they never cleaned the carpet before replacing the seats !! The drivers seat is not able to raise up like it use to and the passenger seat is not in place right either !! Ive had a hard time getting to sit in the drivers seat to feel comfortable in it !!Before I could move the seat up and down as needed to beable yo see out the front of the Jeep and see the front end clearly not I can not ! More

NYE always keeps us informed with the progress of our repairs or warranty work we are having done repairs or warranty work we are having done More

Excellent service appointment was set up timely and continual update calls were provided. All issues have seemed to be resolved. continual update calls were provided. All issues have seemed to be resolved. More

It took three days to get my car back because no one read the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone lines were down the day after it was completed. In the era of communication it would have thought someone would have used their cellphone. I hope hope future appointments are handled better! More

They fixed a item that I didn't know was damaged while I was there, very grateful for their service and knowledge was there, very grateful for their service and knowledge More

They provide excellent service and good communication. The service team is knowledgeable and thorough. I will bring my jeep back when it needs service. The service team is knowledgeable and thorough. I will bring my jeep back when it needs service. More

I know appointments are not needed for oil changes and tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them. tire rotations, but I always call Eric to "set up" an appointment. If I have questions, he is quick to answer them. More

i've been there twice. They have not fixed the problem yet... I feel like They are nickel and dimming me to death They have not fixed the problem yet... I feel like They are nickel and dimming me to death More

The service writer was very friendly and helpful. I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were I asked him to have the mechanic put seat covers on before getting in, and he offered to drive the car in and out of the shop since his clothes were clean. More

Made the appointment on line, got a confirmation right away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! More