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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
138 Reviews

138 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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November 10, 2024

in and out for an oil change, everything was explained to me clearly and also they addressed a recall item and I was in and out in about an hour! More

by N.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

This dealership went above and beyond to get my truck back up and running for me on a timely manner More

by domtomao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
November 03, 2024

Excellent job! Great, I was very happy with the service and what they did. Very happy. More

by RAVEN9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stranton
November 02, 2024

They got me in on. time but were unable to fix the problem due to the part no longer available. More

by schmidtkad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julenna Nett
October 30, 2024

Service staff was very accommodating. My car was in right away for a recall. Job was done in half hour. Excellent dealership. There’s a dodge dealership one mile from my home but they wou More

by paulacz0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
October 29, 2024

Great people, service. Very clean store and waiting area. Feel like a vip. All over great. More

by 1featherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2024

Great customer service, friendly and work done at a good pace. We will always be bringing our Jeeps here for service. More

by shirley.ano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2024

I normally like my service there. This time, it was not a great experience. Too much upselling pressure, no tv or coffee available, there was an employee coughing the entire 2 hours I More

by joanne.genesis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julenna Nett
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 26, 2024

Nice people. Got a fantastic deal on tire rotation and synthetic oil change for $89. Clean facility More

by donna.jeselson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

Excellent and prompt service. I was greeted professionally and courteously. Service was done quickly and I am quite pleased. More

by chrishohn1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
Oct 25, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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