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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
208 Reviews

208 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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September 02, 2025

Great team here at service department. My son was in a jam & Jen was able to get him in for an inspection Saturday, the weekend before a holiday! She is so nice & professional. Highly reco More

by Joyce.mattison
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 30, 2025

Friendly staff, accommodating appointment scheduling, and professional service. Would recommend to others based on experience. They suggested a preventative brake service that was beneficial, but a bit pri More

by Mesocyclone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 30, 2025

Jennifer was very friendly and knowledgeable. I love that NYE is not pushy with upselling and just inform you of recommendations.Great team there! More

by Jeremy.stanton
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2025

Most pleasant experience I’ve ever had in a service department. Jen was transparent, honest and informative! Kyrie was also very helpful & the new service manager Chris was great! Nye is the best!! More

by Thomas.rizzo
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 29, 2025

Service department was A++++, the girls were friendly & very knowledgeable. If you need service they are by far the best! More

by Justinflynn234
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 29, 2025

Great customer service! Everyone was very friendly! My daughter had issues with her wrangler and they were able to get it fixed for a reasonable cost! My family has been wit More

by The Sanderson family
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2025

Excellent customer service, was able to get the car in for service without a long wait. Kylie was great, kept us informed on the progress of our service. All the staff were friendly during our time there. More

by ers610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 29, 2025

I had good experience any little problems I did have they were very Cooperative taking vehicle in and making sure it was right very good experience More

by kegebein02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 29, 2025

My first visit to this dealership for routine service. Jennifer made everything simple for me, very efficient and helpful. She gave me a cost and time estimate in advance, and was able to answer all my More

by jerry.dussault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 28, 2025

The service dept was superb! Jen kept me up to date with regular updates and Kyrie & Nancy finished up with cashing us out! Great team!! Much better service this time with the ne More

by Frank.napolitano
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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