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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
143 Reviews

143 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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December 01, 2024

Everything went very well. I pulled into the garage, gave my information, and took my vehicle in immediately. The waiting area was comfortable, and Jennifer was very profession More

by Ron Hyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 29, 2024

The service department completed the work as stated and was done in the time stated More

by TIMPANOGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2024

They are always fast, friendly and reliable. Eric Glenn is very knowledgeable and helpful. I will be back. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2024

Eric and his team are excellent and very professional and knowledgeable and what they do they give me a day and time to be there I'm there they get to work done quickly efficiently and we're satisfied More

by rendinomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2024

I went in for a $22. 00 inspection and ended paying $81.00 because they said it had to have new wipers before it could be inspected. I dropped it off the night before so I More

by Billjets7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

in and out for an oil change, everything was explained to me clearly and also they addressed a recall item and I was in and out in about an hour! More

by N.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

This dealership went above and beyond to get my truck back up and running for me on a timely manner More

by domtomao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
November 03, 2024

Excellent job! Great, I was very happy with the service and what they did. Very happy. More

by RAVEN9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stranton
November 02, 2024

They got me in on. time but were unable to fix the problem due to the part no longer available. More

by schmidtkad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julenna Nett
October 30, 2024

Service staff was very accommodating. My car was in right away for a recall. Job was done in half hour. Excellent dealership. There’s a dodge dealership one mile from my home but they wou More

by paulacz0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julenna Nett
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