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NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
168 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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168 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
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June 09, 2025
Very nice people to deal with. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. More
by canamd
Verified Customer
June 04, 2025
I showed up to the wrong dealership and said I needed to get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care of me! Then, he let me know about a recall and got that done as well. He did all of this quickly and with the best customer service attitude ever! More
by meghansamsel
Employees Worked With
Erik Agnew
June 04, 2025
Brought my vehicle in for an appointment, over 14 days there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it start there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it started to get work on. It was still an extremely long time for the work that was done. They should never had happen. I will not be returning to that dealership. There is a lot of miscommunication I believe. Nobody seems to know anything. More
by inter9mm
June 02, 2025
The people are friendly and helpful. They try to get you out of there in a timely fashion. They try to get you out of there in a timely fashion. More
by dfalter48
Employees Worked With
May 30, 2025
Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty should be handled at all Chryslar dealers. Nye sells them but refuses to complete warranty work on them when they are still under warranty. More
by Mike
Employees Worked With
do not know service Mgr name
May 30, 2025
Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my dealer in Florida would have done the same. More
by bennyeggers
May 25, 2025
Couldn’t find why my jeep was shutting off, even though it happened to Eric when he pulled it in… it happened to Eric when he pulled it in… More
by mulyedesigns
Employees Worked With
May 20, 2025
They do exceptional work and are kind, honest, and efficient, would recommend to all with a vehicle that they sell. efficient, would recommend to all with a vehicle that they sell. More
by bartchwoman
May 16, 2025
Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant in it because there does not appear to be anything in the overflow tank. Not impressed with this service experience. More
by dano.dee
Employees Worked With
May 04, 2025
They diagnosed the problem with my truck, got me schedule for warranty work fairly quickly, made the repairs and truck has been good so far. schedule for warranty work fairly quickly, made the repairs and truck has been good so far. More
by westech68b
Employees Worked With
