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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.3
175 Reviews

175 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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July 07, 2025

I just dropped in for an NYS inspection and they got me right in and done quickly. Everyone was very friendly and professional. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2025

The service department is efficient and thorough. They got my truck diagnosed and repaired quickly. More

by thomasnoll47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Barrett
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 05, 2025

Workers are pleasant to deal with. Waiting area is nice while waiting for your vehicle. More

by tcarinci403
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 05, 2025

Very good, it's quite hard to get 5. Only complaint: how long it took to schedule. I understand parts availability but needed to ask about the scheduled work appointment for Memorial Day More

by shabliss
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who the players were.
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

July 04, 2025

I had the worst experience with the service department. They lack communication to the owner about their vehicle. This is regards to early June appointment my back up camera stopped working & I was having More

by becky091881
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

"Becky091881" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 02, 2025

Everyone is always so helpful and friendly. They take the time to explain everything and keep me posted on the progress. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 26, 2025

overall has always been EXCELLENT EXCELLENT EXPLANATIONS always told how much time work would be More

by bobbmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn, Erik Agnew
June 09, 2025

Very nice people to deal with. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. More

by canamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 04, 2025

I showed up to the wrong dealership and said I needed to get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care More

by meghansamsel
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 04, 2025

Brought my vehicle in for an appointment, over 14 days there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it start More

by inter9mm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

"Inter9mm" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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