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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
208 Reviews

208 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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September 12, 2025

They provide knowledgeable efficient service that provides comfort and confidence in the driving experience going forward More

by deltalakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 12, 2025

Didn't inform me about wave program instead I need to get a 500 oil change program. She said if I change my oil and something breaks warranty would not cover it. And know one showed me how anything works on More

by spuds_hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales department manager.
Sep 17, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Richard. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 11, 2025

Very pleasant, thorough and knowledgeable. Did great job managing warranty. Got my deductible and more covered. More

by Sprattmargery
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 10, 2025

Excellent communication, pretty fast and great service. Very willing to work with me on scheduling. Nice waiting room while service was being completed. More

by dagallery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2025

Accommodating and empathetic. Everything went well. Enjoying my jeep. Frustrating about the steering damper though. More

by jpexton77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 07, 2025

They were very professional the only issue I had is the time it took to get it repaired . More

by andyb4243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2025

Staff including rental representatives, repair shop etc , helped us out of a difficult situation in a timely manner with respect to our time as well as $$. More

by dmcashman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 05, 2025

The service people i delt with were professional and efficient. I was taken care of quickly More

by 17cuft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 04, 2025

The service department was A+++ would recommend to anyone has a jeep! The girls are so personable!! More

by Carrie.parry
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 04, 2025

Came in for service and everyone was extremely helpful and courteous. Can't stress enough how satisfying it was to be treated so qell. More

by arthur_conte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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