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NYE Chrysler Dodge Jeep Ram
Oneida, NY
307 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 307 reviews
Verified Customer
May 30, 2025
Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty should be handled at all Chryslar dealers. Nye sells them but refuses to complete warranty work on them when they are still under warranty. More
by Mike
Employees Worked With
do not know service Mgr name
May 30, 2025
Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my dealer in Florida would have done the same. More
by bennyeggers
May 23, 2025
We had a wonderful experience when we purchased our new Jeep at NYE. Devin and Eric were absolutely great to work with. Not pushy at all. They were very helpful and informative. Devin was so wonderful with Jeep at NYE. Devin and Eric were absolutely great to work with. Not pushy at all. They were very helpful and informative. Devin was so wonderful with our children as well. Devin also helped us get everything set up in our Jeep before we drove away with it. Both Devin and Eric made sure we were getting the best deal and hooked us up with some pretty nice protection plans for years to come. We are very thankful for Devin and Eric and the rest of the team at NYE! Thanks guys! More
by desjardinsjess
Employees Worked With
Devin Rooney, Eric Glenn
May 16, 2025
Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant in it because there does not appear to be anything in the overflow tank. Not impressed with this service experience. More
by dano.dee
Employees Worked With
Eric Glenn
May 10, 2025
My salesman Lee Bartlett was over the top experienced and truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next journey to find your next vehicle. I drove 98 miles to have this experience. Trust me, Ask for lee Bartlett to guide your next Jeep Ram adventure. I am very satisfied with my 3500 Ram More
by lynchplumbing
Employees Worked With
May 04, 2025
Wyatt, Mike, Eric & Nick were all AMAZING to work with! They made a complicated request an easy purchase! They made a complicated request an easy purchase! More
by MARISAVITAGLIANO4580
