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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.5
307 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 307 reviews

June 02, 2025

The people are friendly and helpful. They try to get you out of there in a timely fashion. More

by dfalter48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 30, 2025

Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou More

by Mike
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
do not know service Mgr name
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Mike. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2025

Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my More

by bennyeggers
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Jun 10, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 25, 2025

Couldn’t find why my jeep was shutting off, even though it happened to Eric when he pulled it in… More

by mulyedesigns
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Erik Agnew
May 23, 2025

We had a wonderful experience when we purchased our new Jeep at NYE. Devin and Eric were absolutely great to work with. Not pushy at all. They were very helpful and informative. Devin was so wonderful with More

by desjardinsjess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rooney, Eric Glenn
May 20, 2025

They do exceptional work and are kind, honest, and efficient, would recommend to all with a vehicle that they sell. More

by bartchwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn, Erik Agnew, Jennifer Olmsted
May 16, 2025

Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant More

by dano.dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
May 10, 2025

My salesman Lee Bartlett was over the top experienced and truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next More

by lynchplumbing
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2025

Wyatt, Mike, Eric & Nick were all AMAZING to work with! They made a complicated request an easy purchase! More

by MARISAVITAGLIANO4580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt Streeter
May 08, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2025

All the guys were very helpful and answered all my questions, Very nice experience, Thanks 😊 More

by canamd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin. Mike. Eric
May 08, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!