Myrtle Beach Hyundai

The best srevice dept. After reading the bad review from Sethburnette01 I can only surmise that this person must work at Kia. I have been a customer of Myrtle Beach Hyund After reading the bad review from Sethburnette01 I can only surmise that this person must work at Kia. I have been a customer of Myrtle Beach Hyundai for over 4 years and have bought 2 cars there. The service department is excellent and Eddie and Jeff are really nice people who care a lot about their customers.They have treated my family better then any dealer that I have bought from. Twice I had a problem while on the road and drove in without appointments and they took care of my wife and I. You did not even mention the service manager manager , which really makes me believe this complaint is suspicious. That would have been my next step if I had a problem. More

Horrible Service Department DO WALK BUT RUN...away from Myrtle Beach Hyundai's service department. As stated from the numerous reports below their service advisors need training DO WALK BUT RUN...away from Myrtle Beach Hyundai's service department. As stated from the numerous reports below their service advisors need training in basic customer service skills; my suggestion is to have them all replaced. Specifically, Eddie Garrett and Jeff Davis as each lack the following skills: empathy, caring, listening, note taking, and time management. This is the only Hyundai dealership in Myrtle Beach and there serivce advisors realize it; they can treat their customers with disrespectful. Unfortunately, if you seek resolution to any issue at the dealership, save yourself a phone call to American Hyundia they/GM of Dealership did not return my emails/phone calls after Mr. Davis, lyed and then cursed at me, deliberately hanging up on me several times. Mr. Davis went as far as telling the receptionist not to accept my calls, when I was the level headed one attempting to seek a compromise and/or a solution. Mr. Garrett is another service advisor and he is no better: rude, condescending, and disrespectful. I can confirm the below claims of poor customer service in the Myrtle Beach Hyundai service department. Finally, as it appears that no one from their public relations department reads these posts; Save yourself the headache/time and visit Myrtle Beach Kia (also owned by Hyundai Motor Company and not owned by the same franchisee) to have your Hyundai repaired, e.g. oil change, tires/brakes, battery, wipers, small/large service repairs. Their service department is best in class and is also located off of Hwy 501. More

Excellent The staff was very professional and very knowledgable. The salesmen asked what model and features were important to me. They took their time showing The staff was very professional and very knowledgable. The salesmen asked what model and features were important to me. They took their time showing me the features in detail. More

Car buying Jim,Josh,Mickey and Dave were pleasant people to work with. When I'm in the market for another car, I certainly would like to deal with them again. Jim,Josh,Mickey and Dave were pleasant people to work with. When I'm in the market for another car, I certainly would like to deal with them again. More

Great price! The whole staff did a great job. The price was right and with David Clines help he closed the deal. Great dealer to work with. Can’t wait to have car The whole staff did a great job. The price was right and with David Clines help he closed the deal. Great dealer to work with. Can’t wait to have car serviced here. More

Good experience It was a pleasure doing business with Austin. He was persistent and called us on a regular basis but was not annoyingly aggressive like others we've It was a pleasure doing business with Austin. He was persistent and called us on a regular basis but was not annoyingly aggressive like others we've met over the years. Your finance manager was also a pleasure to do business with..... If not for Austin's persistence we probably would be still driving our old Sante Fe. More

My Dealer Experiences Met all my needs, Good Service Department, excellent employees. Will go back again. Like the free tank of gas and the free first oil change. Met all my needs, Good Service Department, excellent employees. Will go back again. Like the free tank of gas and the free first oil change. More

2017 Hyundai Elantra purchase Steven is excellent and patient. Every other part of my experience was awful. Again this review is based off of the General manager and Mickey not Ste Steven is excellent and patient. Every other part of my experience was awful. Again this review is based off of the General manager and Mickey not Steven. More

Great Experience Mike made it very easy for us. I would recommend this dealership this dealership to my friends and family. Mike was great! I would go to him again wh Mike made it very easy for us. I would recommend this dealership this dealership to my friends and family. Mike was great! I would go to him again when I need a new car. More

Car buying without the pressure As stated above, I felt the salesperson was extremely attentive and a great listener. He did not waste my time showing me things I did not want. Nev As stated above, I felt the salesperson was extremely attentive and a great listener. He did not waste my time showing me things I did not want. Never felt pressure to make a deal and unlike some dealerships, I did not feel like I was being held hostage. I hate shopping for a car, but this was certainly the best shopping experience I have had purchasing a car. More