My Lakeshore Subaru

From the moment we entered the facility, we were met by a very friendly service person. Our appointment was confirmed and the service was performed very thoroughly and fast. very friendly service person. Our appointment was confirmed and the service was performed very thoroughly and fast. More

The Subaru team received me even though I was as 7 minutes early and listen to my car concern beyond the standard service visit minutes early and listen to my car concern beyond the standard service visit More

Great service and the staff was helpful and friendly. Suggestion that instead of texting only during service, that you also locate the customer for additional services that are recommended. Suggestion that instead of texting only during service, that you also locate the customer for additional services that are recommended. More

You recommend I get my tires rotated after 5000 miles. I was in a world of trouble with my husband. Absolutely didn’t need it and I should’ve known. Will not trust you again. I feel like a fool! I was in a world of trouble with my husband. Absolutely didn’t need it and I should’ve known. Will not trust you again. I feel like a fool! More

Service department: Very helpful in explaining things. Josh (if I remember his name right )Today he took the time to explain to my mom about the alarm on her car. Josh (if I remember his name right )Today he took the time to explain to my mom about the alarm on her car. More

Service was quick, updates were texted to me, service tech was polite and friendly and knowledgeable. tech was polite and friendly and knowledgeable. More

My first used Subaru purchase but had purchased 2 new Subarus prior, all have been very good experiences. Easy to work with and no pressure. Subarus prior, all have been very good experiences. Easy to work with and no pressure. More

Long wait and unnecessary maintenance suggestions. Nothing more to say so wasted space is here Nothing more to say so wasted space is here More

The customer service was totally different this time. I was told after the fact that there was another client that had to be done for understood reasons. It would have helped to know that while sitting t I was told after the fact that there was another client that had to be done for understood reasons. It would have helped to know that while sitting there 2 hours after my appointment time. I checked in and didnt hear another word until the end asking if I wanted recommended services. I hope my next appointment goes much better. More

First sales person not so good …. Second one was great knowledgeable and willing to work a deal for us!! Second one was great knowledgeable and willing to work a deal for us!! More