My Lakeshore Subaru

The people I have interacted with there are friendly, courteous, and knowledgeable. I was able to get my appointment quickly, and parts I needed to add to my vehicle were available. Work was done profess courteous, and knowledgeable. I was able to get my appointment quickly, and parts I needed to add to my vehicle were available. Work was done professionally and in a timely manner. The facility is comfortable for those that need something done that will take a while. I think the cost was very reasonable. More

Maintenance is very pushy to sell repairs but fails to perform basic tasks like changing the oil when requested. I had my car in for recall work and was also due for an oil change which I requested . The perform basic tasks like changing the oil when requested. I had my car in for recall work and was also due for an oil change which I requested . The oil change was not done however they gave me a report of 8 things that needed to be done immediately. The oil change did too. I have learned to have a second mechanic review the reports and determine what is necessary. If I didn’t have free oil changes for life I don’t know how often I would go to the dealership. Now during a very busy few weeks I have to find time to go back and have the oil change done. Sure would have been nice if they would have taken the initiative to know it was time and done it instead of both ignoring my request and not seeing that as one of the services that needed to be performed immediately. They used to be far better but have lost my trust and respect More

A great experience. A great facility. A great salesperson. A great process. I would do it all over again. A great facility. A great salesperson. A great process. I would do it all over again. More

I had a good experience in purchasing from you. But I dislike all the mail I have been receiving because I can’t tell what is really from you. But I dislike all the mail I have been receiving because I can’t tell what is really from you. More

Things went great. Kay Ce, is an excellent sales person and a fine human being. Kay Ce, is an excellent sales person and a fine human being. More

My experience with Lakeshore Subaru was fantastic from start to finish. I would certainly recommend them to anyone looking to purchase a Subaru. start to finish. I would certainly recommend them to anyone looking to purchase a Subaru. More

Everything went out good. It was easier than what I thought. I had a good experience. It was easier than what I thought. I had a good experience. More

Easy to work with and pleasurable car buying experience. The salesperson KaCey was very good to work with The salesperson KaCey was very good to work with More

This dealership is far better than its original location in Muskegon. I have a question about warranty coverage that I need clarification on. That is why I gave 4. If something happened during a repair t in Muskegon. I have a question about warranty coverage that I need clarification on. That is why I gave 4. If something happened during a repair that was not caught is it the customers responsibility to pay the diagnostic fee for another diagnosis? More

Oil change and tire rotation was very quick. ( it was a quiet afternoon and no other customers.) Waiting area was clean and pleasant, although Fox News was a bit much. Overall good rating. ( it was a quiet afternoon and no other customers.) Waiting area was clean and pleasant, although Fox News was a bit much. Overall good rating. More