Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
View Awards

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

938 Reviews of Murgado Ford of Chicago

November 01, 2023

Quick and easy service, will definitely be returning for all my service needs on my vehicle More

by davis3591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 01, 2023 -

Murgado Ford of Chicago responded

Davis, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 28, 2023

Exceptional service provided by Nick and Grant. Greatly appreciated the review of maintenance items necessary. More

by MKS awd 2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Grant
Report | Print
Oct 30, 2023 -

Murgado Ford of Chicago responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 27, 2023

Always feel they are looking after keeping my car in tip top working condition. My service representative was excellent. More

by mom7120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmee
Report | Print
Oct 30, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 24, 2023

State of the art, very clean well maintained, the staff is first class, I would recommend this dealer to anyone. More

by julieandira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jahn, Frank Moore, Jim Weir,Maya Samuels.
Report | Print
Oct 24, 2023 -

julieandira responded

5 star

Oct 25, 2023 -

Murgado Ford of Chicago responded

Julie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 22, 2023

Sales department wasn’t the greatest experience. Service is generally very helpful. Aimmey is an especially great service advisor - efficient and nice and helpful. More

by locom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Oct 24, 2023 -

Murgado Ford of Chicago responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 17, 2023

Digital Rep and Sales Rep were very helpful informative, and efficient. Helped me get exactly what I wanted. More

by kerimartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavern and Oscar
Report | Print
Oct 18, 2023 -

Murgado Ford of Chicago responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Keri. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 17, 2023

The dealership was busy but organized and my service agent was helpful and polite and was able to answer all my questions. More

by Dcbbunn8909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
Report | Print
Oct 18, 2023 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 17, 2023

Straightforward sale. No Hassles. Good communication. A pleasant counter-experience to those I've had with other dealerships. More

by mathmodels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tray Hill
Report | Print
Oct 17, 2023 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 16, 2023

Easy appointment, good service, excellent help from Edgar and Antonio in the service department...top notch guys. Highly recommend Fox Ford service. More

by sayhibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Antonio -Service writers.
Report | Print
Oct 17, 2023 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

October 13, 2023

Organized, timely and I really like how they send the description of recommended services and why. More

by Tracy Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 16, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words, Tracy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

1
...
8
9
10
...
94