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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
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2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

October 06, 2023

Fox Ford of Chicago did fast service! Oil change was done very quickly even without appointment ! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Report | Print
Oct 06, 2023 -

Murgado Ford of Chicago responded

Ivan, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Oct 06, 2023 -

Ivan responded

Great and fast service! Thank you!

September 30, 2023

Service is always great! I am never disappointed . Antonio was able to identify the problem and communicated everything that was needed to be done. More

by Gkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 29, 2023

They took great care of my car and performed all the necessary work in a timely manner! Went there for a safety recall fix and transmission fluid change - definitely will return again and highly recomme More

by khanbhainilofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 28, 2023

Everything was fine in a timely manner and I was kept up to date about the process More

by Dmcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 29, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 25, 2023

Thanks, Ruben! You made the process of buying out our lease smooth, enjoyable, and dare I say — quick! More

by kelli.langdon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Sep 26, 2023 -

Murgado Ford of Chicago responded

Kelli, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Lincoln. Please feel free to contact us if you have any questions on your new purchase. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 24, 2023

Great service all the time with friendly personnel to work with Pleasant and inviting environment More

by lrenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 26, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 21, 2023

Checkin was seamless and April is super helpful. Didn’t wait long at all. Waiting room clean and quiet. Every one is so professional here. More

by Elev8now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Sep 22, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 19, 2023

Bait and and switch, they list a car on cars. com they know is sold or no longer available just to get in contact with you. I would avoid them. More

by Tubamaphone
Recommend Dealer
No
Employees Worked With
Lavern Canteen
Report | Print
Sep 21, 2023 -

Murgado Ford of Chicago responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 11, 2023

Nice clean facility. Free coffee and bottled water. Big screen TV. Many new vehicles to look at, while waiting for car oil change. Nice friendly people. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

Thank you for reaching out, John! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 11, 2023

Aimmie was super helpful and our emails made it so easy to communicate.She was waiting for me when I showed up for my appointment. More

by Gary F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmie
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

Thank you for this amazing review and shoutout for Aimmie! We really appreciate your business. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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