Murgado Ford of Chicago

Quick, courteous, cost-effective, professional service I was promptly greeted by Alonzo. He was very professional, courteous, and conscious of my time. He got my car in and out and I was on my way in no ti I was promptly greeted by Alonzo. He was very professional, courteous, and conscious of my time. He got my car in and out and I was on my way in no time. Previously, I owned another brand of vehicle for 10 years. The prices at that dealership, and the cost of ownership, were much higher than my Lincoln and Fox Ford Lincoln. I will definitely be a return customer and would recommend to my friends and family. Thanks Alonzo! More

Lions & Tigers & Dead Batteries, Oh My! Saturday I drove from the city to Mt. Prospect only to have my 5 year old battery die out there. Got a jump, called Fox Ford in a panic as I need the Saturday I drove from the city to Mt. Prospect only to have my 5 year old battery die out there. Got a jump, called Fox Ford in a panic as I need the car for a road trip Tuesday. They told me to come straight there, and proceeded to pop a new battery in for me. Trip saved!! Thanks for getting it done so quickly! More

Friendly and thorough Pete Banks did a great job helping us get through the ordeal. He was patient and explained everything to our satisfaction. He had to stay late to comp Pete Banks did a great job helping us get through the ordeal. He was patient and explained everything to our satisfaction. He had to stay late to complete the process and remained wonderful throughout the time. More

service I was impressed of how fast and courteous and professional they took care of me ,advisor johnny is very professional and took very good care of my nee I was impressed of how fast and courteous and professional they took care of me ,advisor johnny is very professional and took very good care of my needs ,kept me well updated More

Service Employee Johnny at the dealership was very helpful with the whole process of fixing my truck very accommodating Thank you for all your help John Employee Johnny at the dealership was very helpful with the whole process of fixing my truck very accommodating Thank you for all your help Johnny More

Timely Service I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day. More

2019 Ford Escape purchase I recently purchased a 2019 Ford Escape SEL from Fox Ford. I was very happy with my experience here as the salesman and staff were very professional, I recently purchased a 2019 Ford Escape SEL from Fox Ford. I was very happy with my experience here as the salesman and staff were very professional, polite, and efficient. I appreciated the test drive with an orientation to the vehicle which I found to be helpful. Additionally, at no time was I pressured into making a purchase, which made me feel more comfortable and confident in making my purchase - to me, this is very important as a first-time new car buyer. Overall I was very pleased with the staff and facility, and I will recommend Fox Ford to others looking to purchase Ford cars. More

Tire Repair There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem f There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem for me and gave me peace of mind. More

2020 Explorer Fox Ford dealership overall is always very clean and bright. Chelsey was truly a pleasure to work with. She's extremely knowledgeable of the cars. Ver Fox Ford dealership overall is always very clean and bright. Chelsey was truly a pleasure to work with. She's extremely knowledgeable of the cars. Very professional, goes the extra mile to ensure that you know your new vehicle. She's truly na treasure. More

Quick I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. More