Murgado Ford of Chicago

Friendly mechanic, (Michael) and quick service. Very clean shop and waiting area. Appointment was very easy to schedule. Very clean shop and waiting area. Appointment was very easy to schedule. More

from the moment i check in nick made sure i was cared for, informed of progress and sought approval on any needed repairs/replacements. the atmosphere for guests is comfortable and well stocked with goo for, informed of progress and sought approval on any needed repairs/replacements. the atmosphere for guests is comfortable and well stocked with goodies! More

Nice facility. Friendly staff. Big screen TV. Free coffee and bottled water. Many vehicles to look at while you wait for your vehicle to be serviced. No appoin Friendly staff. Big screen TV. Free coffee and bottled water. Many vehicles to look at while you wait for your vehicle to be serviced. No appointment necessary for oil change. More

Every time I go to get my car serviced the staff is always friendly and extremely polite! I have never had a problem that they couldn’t handle always friendly and extremely polite! I have never had a problem that they couldn’t handle More

Chappy was the best to deal with in finding me the right car. He steered me into a completely different Make than what I was intending to buy, and I absolutely love the car. I never even heard of the car he car. He steered me into a completely different Make than what I was intending to buy, and I absolutely love the car. I never even heard of the car he showed me, and it clearly won me over. Very patient, knowledgeable, nice and happy to deal with, and the communication was stellar at all times. He even came out in person the next day because my new car was completely disabled and he got it working again (who does that?! Chappy!). Thank you! More

Boris was so helpful and clear in describing what was found. I appreciate that he helped find a way to cut costs for me. found. I appreciate that he helped find a way to cut costs for me. More

Courteous service. Comfortable waiting area. I have always had a good experience when taking my car in. Comfortable waiting area. I have always had a good experience when taking my car in. More

The Quick Lane manager, Amy was excellent. She kept me informed as my car was being serviced. She had a tech explain the repair to me when the work was completed. She kept me informed as my car was being serviced. She had a tech explain the repair to me when the work was completed. More

Excellent was outstanding. The staff was very courteous and attentive to my needs. They were very professional. The staff was very courteous and attentive to my needs. They were very professional. More

Service was thorough and timely. Aimmey kept me up to date on progress, made herself readily available if we needed it. Car was well cared for. Aimmey kept me up to date on progress, made herself readily available if we needed it. Car was well cared for. More