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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

June 12, 2021

Fast, efficient and friendly service from everyone I've encountered. Brian ran my last service and was very helpful throughout the whole process. Thank you. More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 14, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

June 05, 2021

Fair prices, and honest opinions from their team. Fast work as well.. generally beating their estimate time if you’re waiting. Always great service at Fox Ford Chicago! More

by AndrewChi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jun 07, 2021 -

Murgado Ford of Chicago responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Andrew! It's wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

June 04, 2021

Great service and great members . I was greeted upon entry and was took care of accordingly. I was in and out for an oil change. Thanks April. Happy camper! More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Jun 04, 2021 -

Murgado Ford of Chicago responded

Hi Marcus, and thanks for the great feedback! We're very happy that April was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 19, 2021

Service was good. Wait was average. Only issue I had is the cost for the rotors, breaks and oil change was $100 to $200 over average Chicago Prices More

by bhutchinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 20, 2021 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 13, 2021

The customer service is fantastic at Fox Ford. The representatives are friendly, helpful and efficient and the process management is superb. I trust the results that are presented to me and feel that More

by jhalexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 13, 2021 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 12, 2021

Everything went smooth and easy, online appointments and very good follow through from the staff. The only thing that upset me is I made an appointment for a shuttle, which was confirmed, but not available More

by garry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
May 14, 2021 -

Murgado Ford of Chicago responded

Thank you for the great feedback, Garry! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 07, 2021

I was welcomed and kept apprised of further repair needs which were completed in a timely manner. It was simple to register for service online. More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
May 10, 2021 -

Murgado Ford of Chicago responded

Ed, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 05, 2021

Been here a few times in a row and I feel comfortable with with this place and Alonzo who always very helpful and explains in details everything More

by josephmac31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
May 05, 2021 -

Murgado Ford of Chicago responded

Joseph, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Alonzo does for Fox Ford Lincoln and our customers. Hope to see you again soon! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 03, 2021

The gentleman that took care of me was exceptional, corteous and professional. I would gladly recommend your dealership because of Boris. If he would leave I would follow him. More

by Georgegroszko
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Boris Kotesky
May 04, 2021 -

Murgado Ford of Chicago responded

George, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Boris does for Fox Ford Lincoln and our customers. Hope to see you again soon! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 02, 2021

Alonzo and the crew did a fine job on my vehicle.I was Alonzo and the crew did a fine job on my vehicle. I was there for preventive maintenance and they did the job in less than an hour and a half. More

by barryral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
May 04, 2021 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Alonzo and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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