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Murgado Ford of Chicago
Chicago, IL
938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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938 Reviews of Murgado Ford of Chicago
July 29, 2021
answered all my questions before work started. Good service, prompt delivery of my car. Glad they are in the neighborhood. Great communication via phone and text. service, prompt delivery of my car. Glad they are in the neighborhood. Great communication via phone and text. More
by scottgelman
Employees Worked With
Alonzo Bass
July 29, 2021
Boris and April made this a pleasant experience, considerately that they helped clean up the problem with my car from another repair shop. Thank you very much considerately that they helped clean up the problem with my car from another repair shop. Thank you very much More
by drstrange79
Employees Worked With
Boris, April, Guys in the Express office
July 28, 2021
It's always a pleasure to deal with the staff at Fox Ford. They treat the cliental like family and let us leave satisfied and a with a smile. Keep up the good work. Ford. They treat the cliental like family and let us leave satisfied and a with a smile. Keep up the good work. More
by buffalobob50
Employees Worked With
alonzo
July 21, 2021
Always Great service. Treat the customers better than family, They always remember you by name and make sure your needs are met without issue. The Lincoln service is by far one of the best that I have de family, They always remember you by name and make sure your needs are met without issue. The Lincoln service is by far one of the best that I have dealt with over the years More
by Bonamigo
Employees Worked With
Grant
July 20, 2021
I was able to get a same day appointment and got out of the dealership on time. This place has excellent customer service and I've been going here for over five years. the dealership on time. This place has excellent customer service and I've been going here for over five years. More
by Daniel Sheill
Employees Worked With
Alonzo Bass
July 14, 2021
Alonzo Bass was great to work with! He has a great personality, sense of humor, but most importantly, he is a true professional who values his customers. personality, sense of humor, but most importantly, he is a true professional who values his customers. More
by Phil "Sir" S.
Employees Worked With
Alonzo Bass
July 14, 2021
April was great. But, I went in because I had failed an emission test. You do deserve a five star rating April. However, I did try to pass the emission test yesterday and failed. I now have a form to compl emission test. You do deserve a five star rating April. However, I did try to pass the emission test yesterday and failed. I now have a form to complete for "Required Repair Data" certifying the repairs performed were appropriate for the Diagnostic Trouble Codes present at the time of failure which include Heated 02 Sensor Not Ready, and Oxygen Sensor Not Ready; as well as Secondary Air System, A/C Refrigerant, and Heated Catalyst all Not Supported. So at this point, I need another service appointment. Dan Lambert More
by Daniel Lambert
Employees Worked With
April and Alonso
July 07, 2021
Appreciated the complimentary car wash. Car was ready within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. More
by philipsdavid
Employees Worked With
Johnny
