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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews
Call Dealership (773) 687-7800
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2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

December 16, 2022

Visiting Fox Ford is always a good experience! Alonzo Bass is always very helpful and understanding of my needs, and he strives to get my vehicle’s maintenance completed in a very timely manner a More

by Flashladash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass, Ritchie, Steve
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Mar 06, 2023 -

Murgado Ford of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Fox Ford Lincoln Team

December 09, 2022

Communication was clear & easy. I was quickly notified about any updates to my vehicle status. More

by mm2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 06, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Fox Ford Lincoln Team

December 08, 2022

It is always nice when the Service Technician remembers you. As before, fast, kind, friendly greeting. Kept me posted as to progress. Service time was quick which was nice. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo (service tech): very very friendly and explains clearly
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Fox Ford Lincoln Team

December 08, 2022

Super easy oil change and rotate with Alonzo. Last experience in service was not so great, but this has restored some faith. More

by Jon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, The Fox Ford Lincoln Team

December 06, 2022

Fast prompt service. Free coffee and big screen TV. Friendly staff. Vending machines. Large showrooms More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Kotesky
Report | Print
Mar 06, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Fox Ford Lincoln Team

December 01, 2022

Friendly service and good explanation of the issues with my vehicle. Really glad with the quick turnaround too. More

by laurarcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso, April
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December 01, 2022

Great service that surpassed my expectation. Excellent communications through text messages and quick turnaround. Thank you. More

by dmo6210883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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November 30, 2022

Car has always been washed after its service other than oil changes. Not this time. More

by david_nurnberger
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
April
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November 30, 2022

It was a easy process and Alonzo took great of me and my vehicle. I would recommend this dealership to anyone More

by Hanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
November 27, 2022

My customer experience was fantastic. Aimhee was friendly, communicative, informative and pleasant. While I sucked to have a flat tire, Fox Ford service got my car in and back on the r More

by jhalexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimhee
Report | Print
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