Murdock Acura of Salt Lake
Salt Lake City, UT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 18 reviews
They are efficient, and do very good work, especially if the appointment has details. Love the free car wash & inspection, but I miss the antimicrobial spray they used to give us complimentary. the appointment has details. Love the free car wash & inspection, but I miss the antimicrobial spray they used to give us complimentary. More
Kira was there the day I went in to pick up my new car. I had purchased it from Scott who was out sick. Kira stepped in and gave me all the time in the world. She walked me through every setting. Helped me I had purchased it from Scott who was out sick. Kira stepped in and gave me all the time in the world. She walked me through every setting. Helped me set up the most important settings. Arranged for me to come back and get some accessories installed. Offered to come pick up the car or get me a loaner car. She followed up with phone calls to make sure everything was good. I appreciated the attention to detail when it wasn't her sale. It was obvious she cared. More
Easy, knowledgeable, and professional It was very simple, he took care of everything we needed and didn't expect to get more money from us he took care of everything we needed and didn't expect to get more money from us More
Bought our car at and always had great service from the previous owner, Jody Wilkinson Acura. This was our first time getting maintenance with the new owners Murdock Acura. We had oil and several other flu previous owner, Jody Wilkinson Acura. This was our first time getting maintenance with the new owners Murdock Acura. We had oil and several other fluids changed for almost $600 (pricy but not too unexpected). However the next day the engine overheating warning came on. Called in to let them know the concern and that we were just there getting the fluids changed and they were only concerned with quoting us two different diagnosis and and maintenance fees (another $500+) just to bring it in and figure it out. Not even concerned about the obvious likelihood that they might have failed to properly perform yesterdays maintenance or the major issue that driving our car 20 minutes to downtown with the engine overheating might actually cause severe damage. Worried that the car wouldn’t be able to make it back to Murdock we took it to the local Jiffy Lube (6390 Highland Dr). They quickly checked the oil and fluids and let us know that the coolant was completely empty. They graciously filled it for free and we were out of there in a few minutes! 95% sure that the techs at Murdock forgot to refill the coolant when they were changing it. Thank you Jiffy Lube for going above and beyond and helping us avoid a car catastrophe! The way this was handled by the Murdock maintenance was a complete failure of customer service. We are about due for a new car and not sure if I can trust this dealership. Shout out to Jiffy Lube who went above and beyond and earned a new customer! More
I was really impressed that the service has not changed one bit since it changed over to Murdock I've always been very happy with the service at Jody Wilkinson by far the best place I've ever been to one bit since it changed over to Murdock I've always been very happy with the service at Jody Wilkinson by far the best place I've ever been to More
Called them in the morning and explained my problem. Ask them to make an appointment and they took care of me that day. Great customer service. Ask them to make an appointment and they took care of me that day. Great customer service. More

