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Mountain View Ford Lincoln - Service Center
Chattanooga, TN
126 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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126 Reviews of Mountain View Ford Lincoln - Service Center
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June 24, 2025
Very responsive and accommodating. Good communication. Easy to schedule. This response is too long. I’ve had to try again and again Good communication. Easy to schedule. This response is too long. I’ve had to try again and again More
by DENCK
Verified CustomerEmployees Worked With
June 24, 2025
Jim was awesome Very professional. 😀👍 My service was done in a very timely manner. Very satisfied !! 😀👍 My service was done in a very timely manner. Very satisfied !! More
by K.ELLISON61
Employees Worked With
June 24, 2025
My appointment was at 11:00. I stood at the counter for 8 minutes before I was acknowledged. My truck sat there until 11:55 before anyone moved my truck. I was told that they alw I stood at the counter for 8 minutes before I was acknowledged. My truck sat there until 11:55 before anyone moved my truck. I was told that they always over schedule so I would have to wait. Eli did not tell me that when I called to make the appointment. It is a bad business model to treat customers that way. I bought my truck at Marshall Mize and left their service department because of how rude and unprofessional they were.. I have been to your department a couple of times in the past and received good treatment but I am beginning to think that it must be a Ford way of dealing with customers. I had planned on trading next year but am rethinking my brand now. This was a horrible way to treat customers. More
by Barry
Employees Worked With
June 22, 2025
The issue that I brought my car in for was not fixed. I was not notified until pickup I was not notified until pickup More
by DPHANKS
Employees Worked With
June 21, 2025
Last two times I used this dealership Missed my sticker then had to go back Second they didn’t remove old sticker and put the second one on crooked, not need at all just slapped on there which I’m removi then had to go back Second they didn’t remove old sticker and put the second one on crooked, not need at all just slapped on there which I’m removing cause it looks awful More
by MUSTANGTEDDYBEAR
Employees Worked With
None
June 21, 2025
Would buy at Mt View Ford over any other place they get 5 stars from. Me and my family stars from. Me and my family More
by SPICETIME
Employees Worked With
June 20, 2025
My service advisor, Jason is very helpful. He understands that I must use texting for communication and he always responds to my texts. Gives me the information I need regarding my service t He understands that I must use texting for communication and he always responds to my texts. Gives me the information I need regarding my service that keeps my vehicle running More
by jamestrector
Employees Worked With
Jason, service rep
