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Mountain View Ford Lincoln - Service Center
Chattanooga, TN
121 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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121 Reviews of Mountain View Ford Lincoln - Service Center
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Verified Customer
June 27, 2025
I brought a brand new truck in for a stereo issue. When I got it back there was grease marks on the ceiling and driver side visor, the inside door jam on the driver side was filthy from dirty shoes, a When I got it back there was grease marks on the ceiling and driver side visor, the inside door jam on the driver side was filthy from dirty shoes, and the dash was scratched up. I was highly disappointed. The only resolution offered was for me to bring the truck back to them. I am very busy and do not have time to sit and wait for them to fix something that should never have left the facility in that state. More
by none25
June 27, 2025
Excelente atención y un ambiente muy agradable. La atención del señor José excelente recomendado al 100% La atención del señor José excelente recomendado al 100% More
by DEIVIPEREIRA06
Employees Worked With
June 26, 2025
It's great! Joe was a great advisor and seemed knowledgeable about what kind of service my vehicle needed. Joe was a great advisor and seemed knowledgeable about what kind of service my vehicle needed. More
by nicholsjoe48
Employees Worked With
June 26, 2025
Outstanding and professional service rendered throughout. Dominik and the dealership is highly recommended. Bravo! Top notch. Dominik and the dealership is highly recommended. Bravo! Top notch. More
by Ryanthelonepiper
June 26, 2025
I drove ittp dealership service lane He knew who I was. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. They chage the oil rather quickly. I tecieved the truck washed and clean inside All oil monitoring was reset. Very happy with service work. More
by CROWES_TOOLS
Employees Worked With
June 26, 2025
Jason at Ford Mountain View delivered stellar service—knowledgeable, kind, efficient, & truly went above expectations! service—knowledgeable, kind, efficient, & truly went above expectations! More
by dianemcdermott22
June 26, 2025
We had an awful experience at Mountain View Ford. Our salesman was uncommunicative and lost out on 2 other Ford sales because he would not respond to messages or reach out to someone who was lookin Our salesman was uncommunicative and lost out on 2 other Ford sales because he would not respond to messages or reach out to someone who was looking to buy a vehicle. We had to reach out to the service department ourselves to get answers about the vehicle we were purchasing. Our salesman also told the financing department that we were putting down a monetary down payment on the vehicle when we had told him no less than 3 times that we were not. We got a great deal, but all the hassle made it almost not worth it. Would not buy from them in the future. More
by DREWCONYER26
Employees Worked With
Other Employees :
Joni - helped us with contacting Service Department and she was AMAZING
June 26, 2025
Very helpful And knowledge service team. I have a 2014 F250 that is special to me. They took care of her great ! I have a 2014 F250 that is special to me. They took care of her great ! More
by Kess
Employees Worked With
June 25, 2025
Our new service rep was new and very helpful and attentive. Unfortunately she didn't know how to get my service plan through without calling Ford which added 45 minutes to my visit. Again, she is ne attentive. Unfortunately she didn't know how to get my service plan through without calling Ford which added 45 minutes to my visit. Again, she is new and I'm sure she learned something new - as did the seasoned men at the counter. Thank you Sierra. You have great customer service skills. More
by Nanie
Employees Worked With
Sierra.
