Mtn. View Ford

Blown engine after 100 miles Purchased new F-150 from Mtn View Ford 3/27 and experienced engine failure after 100 miles (3 days). Dealership wants me to pay $11,000 to switch to a Purchased new F-150 from Mtn View Ford 3/27 and experienced engine failure after 100 miles (3 days). Dealership wants me to pay $11,000 to switch to an equivalent truck! I've purchased 4 F-150's from Mtn View Ford since 2012 but the GM will not return phone calls. Buy a RAM! Stay away from this dealership, they will not stand behind their product and support loyal customers. More

Had a great experience and am very happy with my new car I was shopping for a new car and stopped at Mountain View Ford in Chattanooga. John Goodwin was the salesperson who helped me. I came to the lot to se I was shopping for a new car and stopped at Mountain View Ford in Chattanooga. John Goodwin was the salesperson who helped me. I came to the lot to see a 2019 Ford Fiesta I had seen advertised on their website. I took the car for a test drive and it was what I wanted. John went above and beyond (with the finance manager) staying late to help me finalize the purchase. I am absolutely thrilled with my new car. I had a great experience at the dealership. I was very impressed with John in how professional, kind, helpful, and pleasant he is to work with. Thanks Mountain View Ford! I love my new car! :) More

Awesome Dealership Ron Elliot and Mt.View went the extra mile to take care of our needs. I will always only deal with Mt. View Ford. Ron and Craig worked extremely hard Ron Elliot and Mt.View went the extra mile to take care of our needs. I will always only deal with Mt. View Ford. Ron and Craig worked extremely hard to make sure we purchased the right vehicle to meet our family's needs. I have bought 5 vehicles over the years from them and I don't plan on going anywhere else in the future. I bought a 2012 Ford Edge at a great price and a car loan with a great interest rate. More

Recall Service Appointment Recall appointment was for first thing Monday morning, January 21st. It now Wednesday evening, January 23rd and I still do not have my truck. I call Recall appointment was for first thing Monday morning, January 21st. It now Wednesday evening, January 23rd and I still do not have my truck. I called and was told vehicle was not even looked at as of this date. May not even be done by closing time tomorrow. That would be a total of five days they had my truck. More

BEST EVER BEST BUYING EXPERIENCE IN 42 YEARS! WILL ABSOLUTELY BE RECOMMENDING THEM TO EVERYONE I KNOW. JOE CENTERS WAS HANDS DOWN THE BEST SALESMAN I HAVE EVE BEST BUYING EXPERIENCE IN 42 YEARS! WILL ABSOLUTELY BE RECOMMENDING THEM TO EVERYONE I KNOW. JOE CENTERS WAS HANDS DOWN THE BEST SALESMAN I HAVE EVER WORKED WITH. More

😡 Buyers Beware @MtnViewFord “MIS-REPRESENTED” availability Terrible Sales Experience on F-150 Shocked to learn truck was sold to another buyer by a different salesman after we made long trip in from out of st Terrible Sales Experience on F-150 Shocked to learn truck was sold to another buyer by a different salesman after we made long trip in from out of state arriving early in one-way rental car for our pre-scheduled appointment to buy truck with John Goodwin our Sales Consultant. Management/General Manager Mike Thornton would not make it right., 👎👎👎 Overall Experience = “F” #BlindSided #Inexcusable #Untrustworthy #NotActingInGoodFaith #UnfairDealings #NoTransparency #AngryCustomer #NeverAgain #UtterNonsnse More

We keep coming back! We have purchased several cars at Mountain View Ford and we always make our purchases through Kenny Cone. We have never had a bad experience. He alw We have purchased several cars at Mountain View Ford and we always make our purchases through Kenny Cone. We have never had a bad experience. He always finds exactly what we are looking for. Mr. Cone is friendly and courteous. That's why we keep coming back! More

Wow - Awesome Experience Chris Yancey, our sales representative, better than the best! The dealership is fantastic. Personalized customer service ... way different than deali Chris Yancey, our sales representative, better than the best! The dealership is fantastic. Personalized customer service ... way different than dealing with a big box store dealership. Real and genuine all around treatment and zero pressure! More

Terrible Customer Service They aren’t in any hurry to provide you any type of customer service. One person checking cars in and out on a Saturday? I asked the customer servic They aren’t in any hurry to provide you any type of customer service. One person checking cars in and out on a Saturday? I asked the customer service attendant for assistance she comes over and points out one person and says to keep waiting then goes back to talking to coworkers and not giving a crap multiple customers are waiting. 15 minutes later when the one person working actually gets to you after 2 people that arrived after you he takes you to the cashier and guess who it us? The girl who told you 15 minutes ago to keep waiting. She could have taken initiative and checked me out 15 minutes ago since my keys & bill were sitting out on a random desk for anyone to grab. I should have learned last time when it took over 2 hours to find and repair a nail in the tire having an appointment and knowing I was sitting there waiting & 30 minutes to get checked out once my car was ready. Absolutely the worst service & regret buying my vehicle from this dealership. I never do bad online reviews, usually just let it go and only try to spread positive reviews, but this dealership & service center are the worst. More

Prompt, Courteous, Professional - Great Buying Experience My buying experience with Mtn. View and Kenny Cone was exceptional in a good way, it probably ranks up there as the best vehicle purchasing experience My buying experience with Mtn. View and Kenny Cone was exceptional in a good way, it probably ranks up there as the best vehicle purchasing experience we have ever had. Kenny found me the F-150 that I wanted and sent some staff out of state to get it. Like the review title states, Kenny was prompt, courteous, and professional. He was respectful of our time and didn't try to oversell us. There's no wonder he's been doing this at Mtn. View for over 20 years, his certainly experience shows. He said that most of his business is repeat customers. He's just got two more repeater customers when we are ready for our next Ford. More