Mtn. View Ford

Jennifer was awesome she worked with us every step of the way excellent people skills and very dedicated ended up purchasing 2 cars 😊 thank you way excellent people skills and very dedicated ended up purchasing 2 cars 😊 thank you More

Justin is absolutely the best. From the time we walked in to the minute we left he did everything he could to make us comfortable during the process. With all his efforts we were able to get into a car. Than to the minute we left he did everything he could to make us comfortable during the process. With all his efforts we were able to get into a car. Thanks Justin More

Purchasing a 2020 Expedition Very responsive to inquiries. No haggling over price. Friendly. Flexible for meeting times. Answered all my questions. Vehicle delivered in top s Very responsive to inquiries. No haggling over price. Friendly. Flexible for meeting times. Answered all my questions. Vehicle delivered in top shape. Great communications. Comfortable waiting area. More

Mr. Goodwin did everything he could to help me get into a new car. I walked away from this experience a happier person. Thank you 😊😁😁😁😁 new car. I walked away from this experience a happier person. Thank you 😊😁😁😁😁 More

This dealership takes so much pride in their customer satisfaction and really go above and beyond for each and every customer. We have a couple cars from Mtn View Ford and we could be happier with our pu satisfaction and really go above and beyond for each and every customer. We have a couple cars from Mtn View Ford and we could be happier with our purchases! More

I was visiting from another state and needed my car checked before leaving to drive back home. Jose Pentzke told me he would talk to his boss and do his best to get the work done before I needed to lea checked before leaving to drive back home. Jose Pentzke told me he would talk to his boss and do his best to get the work done before I needed to leave. Jose got my car back to me in time for me to leave. He was also very kind and considerate. More

I had difficulty with my car that I bought here over the summer. Someone from the dealership called and offered a complimentary first oil change for the car and scheduled an appointment and sent an email no summer. Someone from the dealership called and offered a complimentary first oil change for the car and scheduled an appointment and sent an email notification of the appointment. The dealership made the appointment, not me. We went in for the appointment; the only reason we went was because we were told it was complimentary. I would not have given them any more of my business after the way they were when we bought the vehicle. They refused to honor their complimentary oil change and had no record of the phone call of the woman promising it. Very poor business practice. I should have requested something in writing when they scheduled the appointment, but I certainly will never be back for a service or to purchase a car from them in the future. More

I recently purchased a 2016 buick lacrosse at Mountain View Fords dealership. My experience was great Jennifer Rutledge Is a sales representative there for the dealership and a great 1 thank you Jennife View Fords dealership. My experience was great Jennifer Rutledge Is a sales representative there for the dealership and a great 1 thank you Jennifer for your excellent help and You're a great experience you know what you're doing again I say thank you. More

TERRIBLE POST SALE TREATMENT AND PROBLEMS WITH TITLE The dealer made several false representations about what they would do and when. Finally after nearly 60 days post sale, the dealer refuses to commun The dealer made several false representations about what they would do and when. Finally after nearly 60 days post sale, the dealer refuses to communicate with me and Ford customer service can really offer no help or assistance. The problem is that Dealer sent title to BMV unsigned and it was rejected and returned. Now I'm without the ability to legally drive the truck because temporary tag expired and dealer won't send a 3rd temporary tag despite their errors putting me in this position. They realize their is no more money to drain from the buyer, so all post-sale service is ignored. I've left messages with no response. Emails with no response and Ford Customer service can't even get them to help. TERRIBLE DEALERSHIP. More

Service department can't get it right. Had vehicle under warranty in and out for repairs for 5 months for a difficult repair. Vehicle is still not properly repaired. Vehicle had scratches I Had vehicle under warranty in and out for repairs for 5 months for a difficult repair. Vehicle is still not properly repaired. Vehicle had scratches I had to fix and also had a light not working and a harness hanging down. Was told last trip in vehicle sounds normal. I'm pretty sure Ford wouldn't engineer something you could hear knocking in the cab of a vehicle. It is absolutely embarrassing to drive something that sounds awful. Was pretty much written off and told to get a third party opinion. I did, the third party agrees this repair still isn't right. Dealership will not respond and has pretty much written me off as a customer. If you want a dealer that will give up on you for there bottom line when things get tough choose mtn view Ford. More