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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

January 20, 2024

Cory was a nice guy and extremely helpful while we were there. The driver side window the on the trax was rubbing and squeaking and it was looked at when we bought it but it's still squeaking and I've left More

by gmanonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory and financial team
Jan 29, 2024 -

Motor Mile Subaru responded

Donna, I'm sorry to learn about the issue with your Trax's window. We have tried to contact you several times so that we can get our Service Department to address your concerns. Please reach out to our Customer Relations Team at your earliest convenience. Thank You - cr@shelor.com

January 06, 2024

Very helpful. Answered my questions. Very professional Never felt they were rushing me. Explained each step in the process More

by Alliebwebb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron maus
Jan 08, 2024 -

Motor Mile Subaru responded

We're glad to know you found our team at Motor Mile Subaru helpful and professional. We always aim for a stress-free experience, so it's great that we hit the mark with you! Thanks for your feedback.

January 03, 2024

Having my vehicle serviced at Shelor is always a pleasant experience. My service representative was very nice and efficient. Called me about some additional work that needed to be completed but in no way More

by Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 03, 2024 -

Motor Mile Subaru responded

We're glad to know your service experience at Motor Mile Subaru was a pleasant one! It's important for us that our customers feel well-informed about their vehicles as well as accommodated throughout their visits. Thanks for choosing us above the rest - drive safely!

December 30, 2023

We had the best experience James Miller was wonderful and VERY Helpful and was knowledgeable in what we needed to know about Thank You James again More

by mawmaw_0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Miller
Dec 30, 2023 -

mawmaw_0905 responded

This was our first Subaru , so we didn't know much about them had a lot of questions and James Miller knew all the answer he was so helpful . We may be back in a few years if we dont keep this for everrrrrrrrrr 😂, just kidding it drives so good Thank You James for all your help.

Jan 02, 2024 -

Motor Mile Subaru responded

Congrats from us all here at Motor Mile Subaru on your first Subaru! We are thrilled that James was helpful and ensured all your questions were answered. Thank you for leaving us a five-star review and we hope you continue to love your Subaru for years to come!

December 29, 2023

Brian Lawless always takes care of my service needs. He is friendly and very professional. All Shelor employees, sales and service, have been great. More

by jangray55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Jan 02, 2024 -

Motor Mile Subaru responded

Thanks for the shout-out! We're glad to know Brian and our team at Motor Mile Subaru have been able to meet your service needs. Your support means a lot!

December 28, 2023

Brian Lawson was very nice and courteous. I was also pleased with the service I got on my Subaru. It was a pleasure to have met Brian. More

by evelyn.dow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawson
Dec 29, 2023 -

Motor Mile Subaru responded

We're so glad to know that you had a positive experience with Brian and our service team at Motor Mile Subaru. It's always great to meet wonderful customers like yourself!

December 23, 2023

I dealt with Steven Thompson at the Subura dealership. He was very knowledgeable and easy to work with. Would definitely recommend him to anyone looking to purchase a new car. More

by cdspanglerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Thompson
Dec 24, 2023 -

Motor Mile Subaru responded

We're glad to know that Steven was a big help with your car purchase at Motor Mile Subaru. His industry knowledge and dedication are truly exceptional! We thank you for the recommendation and hope to see you again in the future. Enjoy the new ride!

December 21, 2023

Outstanding service involving a very expensive warranty repair (which was fully honored). Service agent (Chris) was outstanding and kept us thoroughly informed during this time! More

by Fredmanuelcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden (5144), Service Advisor
Dec 21, 2023 -

Motor Mile Subaru responded

Fred, we're glad to know Chris and our team at Motor Mile Subaru were able to assist with your warranty repair. Thanks for the positive feedback!

December 18, 2023

Only issue I have had here is my tire pressure is never set correctly after a rotation. Casey has been an awesome service advisor so ask for him if you are reluctant to go here! More

by Shadowc001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Dec 20, 2023 -

Motor Mile Subaru responded

We appreciate your feedback and we're glad to know Casey has been helpful during your visits at Motor Mile Subaru. We'll definitely look into the tire pressure issue you mentioned. Thanks for choosing us!

December 11, 2023

Fast, friendly and complete service. Only had to wait about 5 minutes to get in to the service bay. More

by Les.Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Brian.
Dec 12, 2023 -

Motor Mile Subaru responded

Thanks for showcasing our swift service at Motor Mile Subaru, Les! We hope to see you down the road!

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