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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

March 03, 2024

Work was professional and reasonable. My technician, Brian, kept me informed and was very helpful during the process. More

by Kvculhane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian and our team at Motor Mile Subaru were able to provide you with a professional and reasonable service. We appreciate your feedback!

March 02, 2024

My request for service was scheduled promptly,the following day. An issue with opening the hood was immediately solved. The rest of service was completed in an hour. Service representative,ChrisHaden More

by billakers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that your service experience at Motor Mile Subaru was a positive one and that Chris went the extra mile for you. We appreciate your feedback and look forward to serving you again in the future!

February 28, 2024

The service was good but the problem I have is why the first six month service wouldn't be free of charge regardless of whether or not we purchased a service plan. I will also have to say that the rate is More

by randyjboyd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Dow (service), Shannon (sales)
Feb 29, 2024 -

Motor Mile Subaru responded

Randy, we're not aware of any franchise that offers all services free for the first six months. If you have a plan that covers your repairs, please let us know immediately so we can have your bill adjusted. Customer Relations – cr@shelor.com

February 22, 2024

I was extremely happy with Casey and Shelor Motor Mile Service Department. It is so easy to make an appointment and everything was handled very efficiently. The services and cost were explained ahead of t More

by Abba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Feb 22, 2024 -

Motor Mile Subaru responded

We're so glad to know that Casey and our service department at Motor Mile Subaru made your experience a positive one! We always aim for efficiency and clear communication. Thanks for the review, we appreciate it!

February 17, 2024

The dealership was top notch. Roger was a pleasure to work with. Everyone was friendly and eager to help with anything I needed. More

by rshaffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Howard
Feb 19, 2024 -

Motor Mile Subaru responded

Thanks for the review! We're glad to know that Roger and our team at Motor Mile Subaru were able to provide you with a top-notch experience. Safe travels in your new vehicle!

February 14, 2024

My wife and I had a very good experience with sales and also going off everything about our new car. More

by krmccorkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Newman
Feb 14, 2024 -

Motor Mile Subaru responded

We are glad to hear that our team provided an excellent purchasing experience. Thank you for trusting Motor Mile Subaru with your business!

February 12, 2024

Dropped in for my state inspection. No appointment. Angel took care of me and got me in and out in less time than predicted by close to half. Last time I was there Angel was also my ser More

by pops2riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Chris, and another whose name I forgot.
Feb 12, 2024 -

Motor Mile Subaru responded

We're so glad to know that your visits at Motor Mile Subaru have been efficient and hassle-free! It's great to see Angel has consistently provided top-notch service. Thanks for the shout-out, we'll make sure Chris hears about it too. We appreciate you choosing us for your state inspections!

February 09, 2024

My experience has always been excellent. I am treated with so much respect there always. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Feb 09, 2024 -

Motor Mile Subaru responded

Reviews like this one make our day, Carol! Thanks from the Motor Mile Subaru team. See you next time.

February 09, 2024

Shelor Motor Mile is a fantastic organization. Everyone, and I mean Everyone, was great to deal with. Very professional, and down to earth regular folks. I enjoyed my shopping experience, and love More

by brucethemoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jones, Bowie, Eugene
Feb 12, 2024 -

Motor Mile Subaru responded

We're delighted to know you had a fantastic experience with us at Motor Mile Subaru! It's great that our team could provide professional and down-to-earth service. Enjoy your new ride, and thank you for recommending us!

February 08, 2024

Our sales rep James was excellent! He answered all of our questions and took the time to demonstrate our new Impreza’s features. He was even kind enough to connect my Bluetooth for me More

by GRH2024
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Miller and Jay Vaught
Feb 08, 2024 -

Motor Mile Subaru responded

We're so glad to know that James was able to make your car-buying experience at Motor Mile Subaru easy and stress-free! Thanks for sharing this with us, and enjoy the ride in your new Impreza!

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