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Motor Mile Subaru
Christiansburg, VA
659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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659 Reviews of Motor Mile Subaru
January 17, 2020
We were very pleased with the service and cordial relationship demonstrated by Brian Lawless in solving the engine problem with our 2015 Subaru Outback. ‘This type of service is one of the reason we relationship demonstrated by Brian Lawless in solving the engine problem with our 2015 Subaru Outback. ‘This type of service is one of the reason we may do business with you in the future More
by Dan Phlegar
Employees Worked With
Brian Lawless
January 08, 2020
A Great Experience! This was our second experience with Shelor Motor Mile. Our experiences have exceeded our expectations. Most recently, Rodney, Jay, Mark and Brian coul This was our second experience with Shelor Motor Mile. Our experiences have exceeded our expectations. Most recently, Rodney, Jay, Mark and Brian could not have been better to work with. We got a very fair deal and felt valued as a customer. They spent a lot of time with us and made the process of buying a car seamless and easy. They definitely adhere to their motto of STAR:(S)-Straightforward Pricing, (T)-Total Integrity, (A)-Award Winning Dealership, and (R)-Real Value. I would highly recommend them. More
by lindaMS94
Employees Worked With
Jay Vaught, Brian Blankenship, Rodney Price and Mark Reynolds
January 07, 2020
Brian took care of me and the car with very efficient and welcoming way. He partly fixed the car right at his station and made quick arrangement of a shuttle for me. We stayed in touch via text messages. The welcoming way. He partly fixed the car right at his station and made quick arrangement of a shuttle for me. We stayed in touch via text messages. The service was great and done on time. From my years of experience with auto services yours is the best. More
by Jerzy NOWAK
Employees Worked With
William Crosscup
January 06, 2020
Excellent service The dealership provides a highly efficient and friendly service. They make things simple for you and are really helpful. Their prices are competitive The dealership provides a highly efficient and friendly service. They make things simple for you and are really helpful. Their prices are competitive and so are their financial packages. More
by dsniko
Employees Worked With
Nicole Neri, William Crosscup
January 06, 2020
Subaru loyal #10 for me Easy, Straight forward for me. Mike Jones is easy to deal with..Respected my time demands to the minute and communicated all terms clearly and quickl Easy, Straight forward for me. Mike Jones is easy to deal with..Respected my time demands to the minute and communicated all terms clearly and quickly. More
by Indylook
Employees Worked With
Mike Jones
December 31, 2019
Crosstrek Safety Recalls Making an appointment was easy, and once there, Sam Bird made the entire experience smooth and worry-free! Because of time and distance constraints h Making an appointment was easy, and once there, Sam Bird made the entire experience smooth and worry-free! Because of time and distance constraints he arranged to loan me a car!!! Can it get any better? It was even another Crosstrek, albeit an automatic, but how many standard transmissions are left on the roads? This is my third Subaru purchase from Shelor, all were great cars but I really love my Crosstrek! Thank you, Shelor Subaru, and Sam, for another great Subie experience More
by justafarm
Employees Worked With
Sam Bird
December 28, 2019
Sales and Service At the time we purchased our 2018 Subaru Crosstrek the sales man was super knowledgeable about all the different types of cars and their features and At the time we purchased our 2018 Subaru Crosstrek the sales man was super knowledgeable about all the different types of cars and their features and listened very well to what our needs and wants were. He was able to get us a vehicle we have been proud to own and within our budget. Can't ask for more than that! Recently we visited Shells Motor Mike for a couple recall issue. Honeztly, I dreaded the process. But I was more than pleasantly surprised at how painless and efficient the process was, not to mention the modern, comfortable waiting area with drinks, let's welcome area, free Wi-Fi , and courteous, helpful service staff. I will definitely buy from Shells again when we are ready for a new car. More
by Mikeymo
Employees Worked With
I do not remember names.
December 27, 2019
Recall and scheduled maintenance. Every time I go there it is a positive experience, always cheerful and helpful and of course timely and then a full explanation of all the services re Every time I go there it is a positive experience, always cheerful and helpful and of course timely and then a full explanation of all the services rendered. Thanks. Keep up the good work. When I get interested in a new Subaru, I will start the quest at Shelor Subaru. More
by Thomas Erwin
Employees Worked With
Brian Lawless
December 26, 2019
Extremely pleased with my experience.Brian Lawless took Extremely pleased with my experience. Brian Lawless took my case after the first few days and took care of me in every way. Thank you. Extremely pleased with my experience. Brian Lawless took my case after the first few days and took care of me in every way. Thank you. More
by Kevinrogue9
Employees Worked With
Brian Lawless
December 18, 2019
Outstanding Took the wife's Crosstrek in for a recall notice, was able to call ahead & easily schedule an appointment. Once there I was greeted in a pleasant & pr Took the wife's Crosstrek in for a recall notice, was able to call ahead & easily schedule an appointment. Once there I was greeted in a pleasant & professional manner, & the vehicle was serviced promptly, great experience as always... More
by Richard M Peery
Employees Worked With
Not sure of the girl's name, but very personable
