Motor Mile Subaru
Christiansburg, VA
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659 Reviews of Motor Mile Subaru
Excellent customer care I purchased my Subaru here three years ago and was in need of a new set of tires. I called the dealership and was connected to Brian Lawless, so I kn I purchased my Subaru here three years ago and was in need of a new set of tires. I called the dealership and was connected to Brian Lawless, so I knew I was in good hands having worked with him on routine maintenance over the years. This experience was the best yet. Brian researched the best values in various price ranges for me and promptly got back with me. Once I made a selection, he scheduled my appointment that also included and oil change and inspection, letting me know he would not be in on that particular day, but that he would have it all ready to go when I came in. And indeed it was when I arrived. I was also pleased that the representative I worked with was Sam Bird, whom had helped me out greatly when I had previously had a battery warranty issue. Between these two fellas, all went seamlessly. Outstanding customer service! More
The best service I’ve ever received at a dealership. Courteous, attentive, helpful. Highly efficient system of managing incoming clients. The parts department was professional and informative Courteous, attentive, helpful. Highly efficient system of managing incoming clients. The parts department was professional and informative More
Stacey Arnold is the best! Thank you again, Stacey, for taking good care of me and my Subaru. You got me in and out with no delays. I can't say how much I appreciate you... you' Thank you again, Stacey, for taking good care of me and my Subaru. You got me in and out with no delays. I can't say how much I appreciate you... you're the best! More
Very good. I had a very pleasant experience. I didn't have to wait too long. I find everyone at this service center very helpful and friendly. I had a very pleasant experience. I didn't have to wait too long. I find everyone at this service center very helpful and friendly. More
Leased a 2019 Impreza Worked with Sean Fleshman and Rodney Price on the lease, the entire process went smoothly with no drama or surprises. I got the vehicle I wanted at a Worked with Sean Fleshman and Rodney Price on the lease, the entire process went smoothly with no drama or surprises. I got the vehicle I wanted at a fair price and received a fair price for my trade. Don't believe it could have been any easier.. Would highly recommend Shelor for any of your automotive needs. More
Mike Jones was great Mike knew we were interested in a six cylinder outback and emailed us when he had one. We met with him and purchased one that met our needs. Mike knew we were interested in a six cylinder outback and emailed us when he had one. We met with him and purchased one that met our needs. More
Replace tire which had a pucture near sidewall. Ray McClanahan was very helpful in replacing the tire and scanning two documents so that I could submit a claim for a payment. He also patiently care Ray McClanahan was very helpful in replacing the tire and scanning two documents so that I could submit a claim for a payment. He also patiently carefully explained everything for us. More
Excellent service Great service, everyone was friendly! Showed me everything in car, answered any questions I had, and are still there to help even after the sale!!! Great service, everyone was friendly! Showed me everything in car, answered any questions I had, and are still there to help even after the sale!!! More
Awesome experience! Neil Francis and Chris Grubb where absolutely awesome! It was truly a great experience for me and my wife! Everyone there was extremely helpful and ni Neil Francis and Chris Grubb where absolutely awesome! It was truly a great experience for me and my wife! Everyone there was extremely helpful and nice! Thank you Motor Mile Subaru customers for life! More
The Best Dealership Around! Bob Crowl and Brian Phillips did a great job for us... I've known Bob for years and he knew exactly how to best take care of our needs without the has Bob Crowl and Brian Phillips did a great job for us... I've known Bob for years and he knew exactly how to best take care of our needs without the hassles and pushing for extras we were not interested in. I am thankful he introduced us to Brian... sales reps like Bob and Brian are why we've purchased five vehicles now from Shelor. We've been completely satisfied every time. More