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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

November 12, 2021

Excellent customer service from Andrew Harrison, service manager. Took my car with no appointment when referred from Express Service. Called within a couple hours to review findings and future plans for s More

by pattyj29672
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan, Manager
Nov 14, 2021 -

Motor Mile Subaru responded

Hi, we take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

November 11, 2021

Brian lawless is the best. I recommend shelor because of Brian’s great service. He should be greatly rewarded. More

by Lmusgrave142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Nov 12, 2021 -

Motor Mile Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Nov 12, 2021 -

Lmusgrave142 responded

Brian lawless is a gem. Please recognize him appropriately for his above and beyond customer service

Nov 13, 2021 -

Motor Mile Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Subaru. Thanks again for the recommendation, and have an amazing day!

Nov 13, 2021 -

Lmusgrave142 responded

Thank you Brian lawless

November 09, 2021

Charge for an oil change was outrageous. I don't believe my 6 cylinder engine required 7 quarts!!! More

by Petsinperil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey
November 08, 2021

This was our second experience with Shelor Motor Mile. Our experiences have exceeded our expectations. Most recently, Rodney, Jay, Mark and Brian could not have been better to work with. We got a very fai More

by lindaMS94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Jay, Mark, Brian
Nov 09, 2021 -

Motor Mile Subaru responded

Hello, congratulations on your new vehicle and thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

November 08, 2021

Since purchasing my vehicle at Shelor Motor Mile, I have returned to the dealership for work through their Service Department. Each time, I have been treated like a very valued customer and they have done a More

by lindaMS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Nov 09, 2021 -

Motor Mile Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Have a great day!

November 08, 2021

Very fast service and the service rep was extremely pleasant! The only issue I had was the free car wash facility was closed when I went to get my car washed. I am from out of town so the free wash I w More

by caudill.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Nov 10, 2021 -

Motor Mile Subaru responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 04, 2021

We've purchased 7 Subarus of 4 different models & always had top notch sales personnel. Brian always has went the extra mile & knowlegeable service & all treated us like family!! Sure miss salesman David Ha More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless,Kelly, Amanda, and the very nice clerk that took payment...sorry, wife worked with her & I have memory issues :)
Nov 07, 2021 -

Motor Mile Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 03, 2021

Weirdest oil change ever. Three other customers dropped their car off and got out of there before I did. Any other time I've been in for an oil change, I picked up my car in the garage. This time it was un More

by kmoore8913
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
October 30, 2021

I have purchased three Subarus at this dealership. Brian is a top rate service Advisor. More

by Tlsurvivor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian.
Oct 31, 2021 -

Motor Mile Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2021

Service, as always, was very good. I am always pleased with it. Thank you so much! More

by Denise Mabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 25, 2021 -

Motor Mile Subaru responded

Hi Denise, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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