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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

December 29, 2021

I always have my Outback serviced at Shelor Motor Mile. This time I had to have a software update along with my oil change,etc.; it took a little bit longer,so I left my car. When I returned to pick up my More

by lhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
December 23, 2021

Did a Great Job on my repair work on my new Forrester. Well pleased with my first warranty repair. Rep.that handle my repair did a great job. Very professional!!! More

by Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lawless
December 22, 2021

Diagnosed a persistent electrical problem in a 6-month old Outback and returned the vehicle later in the day with a new battery. Hopefully that did the trick. More

by 2021 Outback Owner
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
December 22, 2021

I always have my Subaru Forester serviced at Motor Mile. The wait time is good. The service people are great. The facility is very clean in both the waiting room and the work areas. More

by Andie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 11, 2021

Took time and made sure that everything was done and properly taken care of. Were respectful and kind. More

by cstuple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliveira, Casey Grosshans
Dec 13, 2021 -

Motor Mile Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 10, 2021

The work was done on time and as described. My car was washed when I picked it up. Great service advisor B. Lawless. More

by gnewman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B Lawless
Dec 11, 2021 -

Motor Mile Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2021

The car is a lemon but Brian Lawless is the best! He is Personal and courteous and goes above and beyond to make a terrible experience better! More

by Tomatochick1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian lawless
Dec 10, 2021 -

Motor Mile Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Subaru. Thank you, and have a fantastic day!

December 07, 2021

Arrived early for appointment but was immediately helped. Service was performed quickly and received a clean car back. More

by Beard
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Dec 08, 2021 -

Motor Mile Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Dec 08, 2021 -

Motor Mile Subaru responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

Service people were very courteous and helpful. They kept me informed while I waited. Phoned me several times about my cars progress. More

by loretta.spangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Andrew
Dec 06, 2021 -

Motor Mile Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2021

I received excellent service for what was scheduled as well as an additional service I requested. I was welcomed by Brian and Jen (?Gin). Brian was courteous and helpful on the phone and in delivering More

by saschluetergill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Jen (?Gin), and cashier.
Dec 03, 2021 -

saschluetergill responded

Excellent service. Thank you.

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