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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews
Call Dealership (540) 381-8417
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

October 04, 2022

I was very happy with my experience at Shelors! I was not pressured to buy anything extra which I appreciated. Also, Steven helped me greatly in understanding all the new technology in my new car More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, & Caleb
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Oct 04, 2022 -

Motor Mile Subaru responded

Thank you for your review! We're glad that the team was so helpful and nice to work with! We are pleased that you're a satisfied customer of Motor Mile Subaru.

October 01, 2022

They got us in and took care of us with a minimum of wait. Everything we wanted checked was done and explained. More

by wsmorgan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Oct 04, 2022 -

Motor Mile Subaru responded

Thank you for stopping in and leaving Motor Mile Subaru a five-star review! We are happy to hear that your services were completed up to our high standards and you didn't have to wait too long. See you next time!

September 30, 2022

Friendly, professional, knowledgable, no prressure, excellent service, will trrade with them in the furure, satisfied More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 30, 2022 -

Motor Mile Subaru responded

Ron, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back again down the road!

September 27, 2022

I needed help figuring out just installed accessories. After twenty minutes standing alone - I left. More

by Junkfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shuttle driver
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Sep 28, 2022 -

Motor Mile Subaru responded

We are so sorry we were unable to assist you during your recent visit. This does not reflect the prompt and attentive customer service we pride ourselves on, and we will speak with our team immediately to ensure a better experience for all of our guests moving forward. Additionally, we'd like to step in and help answer any remaining questions. We will look for your contact information, but, in the meantime, please consider reaching out to us directly at cr@shelor.com. Thank you, Customer Relations

September 17, 2022

Fairly quick service by appointment, nice facility for waiting. Straight forward process to pull into the bay. They had the vehicle pulled up front as you paid the bill. More

by jrferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service coordinator
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Sep 19, 2022 -

Motor Mile Subaru responded

It was our pleasure to assist you! Thank you for choosing Motor Mile Subaru and for sharing your experience with our team. Drive safely!

September 13, 2022

Always responsive, always understanding of the needs of the vehicle, great communications between customer/advisor More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
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Sep 13, 2022 -

Motor Mile Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back again down the road!

September 13, 2022

Very polite and fast service! Nice waiting area! Wouldn’t go anywhere but Shelors! Thank u! More

by ThudsonTammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 13, 2022 -

Motor Mile Subaru responded

Thank you for the stellar review of Motor Mile Subaru! We appreciate your loyal business and look forward to our continued relationship.

September 11, 2022

They were quick to get my vehicle in and complete the work that surprised me how efficient they were. The people helping me were very professional. Thanks guys for the excellent service. More

by Dennisstevers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
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Sep 12, 2022 -

Motor Mile Subaru responded

Dennis, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Motor Mile Subaru team. Drive safely, and we hope to see you back!

September 08, 2022

Very friendly sales and service personnel. They make a noticeable effort to satisfy their customers and that is why I go back year after year. More

by jteew3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Tyler, James, Heather
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Sep 08, 2022 -

Motor Mile Subaru responded

Thank you for the compliments on our team's 5-star customer service! We hope to see you soon at Motor Mile Subaru!

September 06, 2022

Service visit was exceptional. Staff was friendly and knowledgeable. The service was fast and efficient. More

by Candi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 06, 2022 -

Motor Mile Subaru responded

Thank you, Candi, for sharing your exceptional service visit with our team at Motor Mile Subaru! Until next time!

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