Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

Excellent Josh Watson is a very professional individual and works hard for his customer. Great Experience. Will recommend him to friends and family who are int Josh Watson is a very professional individual and works hard for his customer. Great Experience. Will recommend him to friends and family who are interested in purchasing a new or used car. THANK YOU! More

Great service We are always happy with the service at Moss Bros. Dodge! Friendly staff is a plus! I am pleased that they don't always try to push more work to be We are always happy with the service at Moss Bros. Dodge! Friendly staff is a plus! I am pleased that they don't always try to push more work to be done than needed. More

At moss your not the boss Very very bad experience. Went in March to ask for a certain car because my lease was due in May. They literally gave me no option to take a car in Very very bad experience. Went in March to ask for a certain car because my lease was due in May. They literally gave me no option to take a car in the color I didn't want. I leased a 2014 challenger on a double up program which entitled me to get the 2015 challenger at the same lease price no money down. 3 months asking different sales people and talking to managers and they weren't able to get the car I wanted. Why? Well since they weren't making any money why would they bother looking. I have bought 3 cars from here and of course since there was money involved they went out of their way to make sure I had what I wanted. This will be my last purchase with them and I'm done recommending them to anyone. I'm very dissapointed in the type of service I received from them. They basically told me take it or leave it, your lease is up tomorrow and you have to return the car even if we don't have what you want. "Really" I guess 3 months was not enough time to find the car. That shows the kind of dealer this, not very good. More

This is the worst service department I've ever worked with. I have a fleet of dodge ram work trucks that require service. This service department has the poorest managed team I've ever delt with. They never fin I have a fleet of dodge ram work trucks that require service. This service department has the poorest managed team I've ever delt with. They never finish on time and when I call I can never get thru, usually on hold for several minutes. Last visit I was there for 45 minutes trying to pick up a truck, they apparently lost the paperwork and when they located it I was charged double for the work performed! This place needs management overhaul!! More

Recall I had to wait even if I have an appointment. My appointment was for 10:00AM and according to the recall letter that it would only take a half hour to I had to wait even if I have an appointment. My appointment was for 10:00AM and according to the recall letter that it would only take a half hour to complete it. I did not get out until after 12:00pm. Why did I have to have an appointment for a half hour work, when it took two hours to complete it. More

Going above and beyond GL Moss made sure our experience was the best. He didn't waste our time like other sales people do at car dealerships. We took the truck back to have GL Moss made sure our experience was the best. He didn't waste our time like other sales people do at car dealerships. We took the truck back to have some stuff put on. Wayne and GL made sure it was done on time and everything step was done great. Even after the sale was done they were still there to help. More

Quality service I brought my 2014 Dodge Challenger into the collision center. Joe kept in touch with us throughout the 3 weeks that it was in the shop. My car looked I brought my 2014 Dodge Challenger into the collision center. Joe kept in touch with us throughout the 3 weeks that it was in the shop. My car looked brand new when it was done. Not only did they repair all front end damage, he also touched up any scratches/dings on the door panels on both sides which had nothing to do with the accident. My car was ready 3 days earlier than estimated as well as washed and waxed. LOVE my Challenger...and Moss Bros! More

I got what I wanted. I was able to get a new car when all I really went to get a used one. I am very pleased with my purchase. The staff was very nice. I was able to get a new car when all I really went to get a used one. I am very pleased with my purchase. The staff was very nice. More

Awesome experience I had a great experience while purchasing my durango. The sales staff bent over backwards to accommodate my needs. Greatly appreciated. The finance de I had a great experience while purchasing my durango. The sales staff bent over backwards to accommodate my needs. Greatly appreciated. The finance department fulfilled my requirements for the payments options. More

i got what i wanted I can't say enough about Josh Watson he was a great help in finding the exact vehicle I wanted. He went the extra mile to please me and I thank him fo I can't say enough about Josh Watson he was a great help in finding the exact vehicle I wanted. He went the extra mile to please me and I thank him for that. I had been looking for a week for this car and moss bro's was my last stop. More