Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

RECALLS-2005 DODGE RAM 1500 RESPONSE TO THE RECALL WAS WITHIN TWO WEEKS, AND THE REPAIRS IF ANY WERE CONDUCTED. WOULD HAVE APPRECIATED IF THE TRUCK WAS WASHED PRIOR TO TAKING RESPONSE TO THE RECALL WAS WITHIN TWO WEEKS, AND THE REPAIRS IF ANY WERE CONDUCTED. WOULD HAVE APPRECIATED IF THE TRUCK WAS WASHED PRIOR TO TAKING POSSESSION. More

Exceptional! I have been researching the Ram 1500 Series truck for the last year. I come from a "Ford" family, but very glad I switched to Mopar. Anyway, Salesman I have been researching the Ram 1500 Series truck for the last year. I come from a "Ford" family, but very glad I switched to Mopar. Anyway, Salesman Ron Butler showed me a couple of trucks - I came in initially looking for a 6 cylinder, none available in my price range - but settled on a Ram 1500 Reg. Cab with the 5.7 Hemi. When it came to the financing part of the transaction, I explained to Ron that I did not want to haggle, go back and forth on the price, down payment, terms, etc. I came in pre-qualified with another Auto lender and Ron Butler and the crew was able to get me a better interest rate on the truck loan, and with Chrysler Capitol no less! I've had some work done on the truck post sale and couldn't be more pleased with the level on service I received from my Service Writer Austin. I'll next get a quote on a truck alarm in the very near future. You guys rock! More

JJ service Rep did a great job! JJ in service took great care of me. He let me know when car would be ready and kept me informed... Thank you very much for taking execllent care of JJ in service took great care of me. He let me know when car would be ready and kept me informed... Thank you very much for taking execllent care of me. More

New key made Had to have a new key made for my Jeep. I was in an out in an hour. The only down side is the price of a new key - expensive! Had to have a new key made for my Jeep. I was in an out in an hour. The only down side is the price of a new key - expensive! More

awesome, great customer service Admud sold me my first car. Then sold me and my husband our second car. We met him at riverside moss bro which was horrible. Theu are all about makin Admud sold me my first car. Then sold me and my husband our second car. We met him at riverside moss bro which was horrible. Theu are all about making a sell not the customer. We went to san bernadino and there admud was. It was a blessing. He gave the best customer service and went over and beyond. Uou need a sales person go to admad. Mrs. Newton More

Friendly, concerned about my thoughts and what I want. If not for Ahmad, I,m not sure I would have bought this Veh but after he showed me all tech specs on this car, the color, the rims and then the test d If not for Ahmad, I,m not sure I would have bought this Veh but after he showed me all tech specs on this car, the color, the rims and then the test drive, I was basically sold after the test drive. The 2 worst things a person can experience in dental appointment and buying a car. I'm 66yrs old and I must say this was the most pleasant car buying experience I've had in my life, thanks to Ahmad Abdelrahman, I mean that for real, Thanks Ahmad Hope to buy my wife one 2016, you're a good, caring salesman. More

Excellent Josh Watson is a very professional individual and works hard for his customer. Great Experience. Will recommend him to friends and family who are int Josh Watson is a very professional individual and works hard for his customer. Great Experience. Will recommend him to friends and family who are interested in purchasing a new or used car. THANK YOU! More

Great service We are always happy with the service at Moss Bros. Dodge! Friendly staff is a plus! I am pleased that they don't always try to push more work to be We are always happy with the service at Moss Bros. Dodge! Friendly staff is a plus! I am pleased that they don't always try to push more work to be done than needed. More

At moss your not the boss Very very bad experience. Went in March to ask for a certain car because my lease was due in May. They literally gave me no option to take a car in Very very bad experience. Went in March to ask for a certain car because my lease was due in May. They literally gave me no option to take a car in the color I didn't want. I leased a 2014 challenger on a double up program which entitled me to get the 2015 challenger at the same lease price no money down. 3 months asking different sales people and talking to managers and they weren't able to get the car I wanted. Why? Well since they weren't making any money why would they bother looking. I have bought 3 cars from here and of course since there was money involved they went out of their way to make sure I had what I wanted. This will be my last purchase with them and I'm done recommending them to anyone. I'm very dissapointed in the type of service I received from them. They basically told me take it or leave it, your lease is up tomorrow and you have to return the car even if we don't have what you want. "Really" I guess 3 months was not enough time to find the car. That shows the kind of dealer this, not very good. More

This is the worst service department I've ever worked with. I have a fleet of dodge ram work trucks that require service. This service department has the poorest managed team I've ever delt with. They never fin I have a fleet of dodge ram work trucks that require service. This service department has the poorest managed team I've ever delt with. They never finish on time and when I call I can never get thru, usually on hold for several minutes. Last visit I was there for 45 minutes trying to pick up a truck, they apparently lost the paperwork and when they located it I was charged double for the work performed! This place needs management overhaul!! More