Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
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224 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Riverside
No help After buying so many cars from them they decided not to help me no more just giving me the run around never going back again or recommending to anyone After buying so many cars from them they decided not to help me no more just giving me the run around never going back again or recommending to anyone worst customer service i have ever had More
Keeping me on the road. It seems that there is no problem with my aging Dakota that Moss cannot fix. Even with OEM parts unavailable, they find quality parts I need to keep It seems that there is no problem with my aging Dakota that Moss cannot fix. Even with OEM parts unavailable, they find quality parts I need to keep running. Thanks Moss. More
Shady service department Brought in my dodge magnum to have a problem fixed with the car shutting off. Took them a week to replace an electrical switch. Whent to pick up my Brought in my dodge magnum to have a problem fixed with the car shutting off. Took them a week to replace an electrical switch. Whent to pick up my car and and it was left in a much worse condition then when i brought it in. My car didnt even make it off the lot, literary 5 feet before it began to sputter and the dash cluster began to light up and all the check engine lites turned on. Spoke to service person about it and he told me "hey, atleast it doesnt turn off anymore" Spoke to manager who told me to leave it again. Took them another week. Told me it would cost $2000 to fix Bought a used ram 1500 from BMW dealership in Murrieta. More
Ram Eco Diesel warranty My Ram Eco-Diesel has had major warranty issues. The Service department at Moss has always correct the issue at no cost and worked to expedite the rep My Ram Eco-Diesel has had major warranty issues. The Service department at Moss has always correct the issue at no cost and worked to expedite the repairs, as this is a work truck. Great service and crew. The truck is a troubled product, More
Knowledgable, Professional, and Efficient J.T. Tamez and his team took care of programming my trailer hitch a week after a previous dealer (who I bought the vehicle from) said they didn't know J.T. Tamez and his team took care of programming my trailer hitch a week after a previous dealer (who I bought the vehicle from) said they didn't know how to program the hitch. My vehicle had just been serviced by the previous dealer a week before I came to Moss and JT informed us of suggestive maintenance that was not done or suggested by the previous dealership. From now on, Moss Bros is the only dealership for my vehicles needs. Thank you JT for your professionalism. JT and his team helped ensure my family has a fun and safe summer on the road! More
Excellent Service.....ALWAYS! Moss Bros and their entire staff always treats me like family. They are always up front and very responsive to any and all questions. Best Team EVER! Moss Bros and their entire staff always treats me like family. They are always up front and very responsive to any and all questions. Best Team EVER! More
Experience Friendly team works with customer, up front Team who worked toghether to get me my deal that i was looking for. Thank you to them Friendly team works with customer, up front Team who worked toghether to get me my deal that i was looking for. Thank you to them More
MVC Experience Always treated like an MVC, a Most Valuable Customer. Basel Ghandour greets me like a good friend and is always ready to take care of my auto maintena Always treated like an MVC, a Most Valuable Customer. Basel Ghandour greets me like a good friend and is always ready to take care of my auto maintenance needs. The dealership is clean and has a good selection of vehicles for sale. More
Fairly easy purchase I hate the process of buying cars but the guys at Moss made the process fairly easy. I'm happy to say I wasn't there for hours haggling back and forth I hate the process of buying cars but the guys at Moss made the process fairly easy. I'm happy to say I wasn't there for hours haggling back and forth. I told them what I wanted and they came pretty close to that deal. More
No pressure and great service This was the best vehicle buying experience that I've had. No pressure, the salesman Carl spent a lot of time showing me the features of the car. This was the best vehicle buying experience that I've had. No pressure, the salesman Carl spent a lot of time showing me the features of the car. More