Moss Bros. Chrysler Dodge Jeep RAM Riverside

I love my 2018 Jeep Compass Sport!! I had the BEST experience at Moss Bros Chrysler Dodge Jeep Ram when I purchased my 2018 Jeep Compass Sport! Everyone who helped me from sales to finan I had the BEST experience at Moss Bros Chrysler Dodge Jeep Ram when I purchased my 2018 Jeep Compass Sport! Everyone who helped me from sales to finance were extremely helpful and informative making sure everything was to my full satisfaction!! Thank you Bill Lunsford and Bruce in finance. You both made my experience great!! More

Top Shelf Service overall. Everything was A OK!. ( great, fine, perfect ,exceptional, neat over the top. out of this world and when it's ,not you will know it. Everything was A OK!. ( great, fine, perfect ,exceptional, neat over the top. out of this world and when it's ,not you will know it. More

Excellent Experience Everyone I spoke with was very helpful and courteous. I've said everything I need to say in my 9 words. It was an excellent experience. Everyone I spoke with was very helpful and courteous. I've said everything I need to say in my 9 words. It was an excellent experience. More

Going the Extra mile to make satisfied Moss makes the time to follow up with each customer to make sure their buying experience was the best it could be. Their large inventory makes gettin Moss makes the time to follow up with each customer to make sure their buying experience was the best it could be. Their large inventory makes getting the right vehicle a breeze. More

Leasing a vehicle I was able to save money by leasing a new vehicle, which I have never understood or considered before. The team at Moss made sure that I was 100% comf I was able to save money by leasing a new vehicle, which I have never understood or considered before. The team at Moss made sure that I was 100% comfortable with my choice of vehicle and monthly payment. More

Amazing oil change! They are so friendly so helpful and great prices! I didnt have to wait so long and i even got a discount. I love moss bros They are so friendly so helpful and great prices! I didnt have to wait so long and i even got a discount. I love moss bros More

Happy Customer Thank you Ron Butler and the staff at Moss Brothers for a great car buying experience. I was not feeling well but needed to replace my car because th Thank you Ron Butler and the staff at Moss Brothers for a great car buying experience. I was not feeling well but needed to replace my car because the lease that was expiring. Ron was very responsive to my internet inquiry unlike my local Jeep dealership. He answered All of my questions quickly and came up with a great price. He impressed me enough that I drove over 60 miles to pick up the car. Everything was exactly as he had quoted and the finance process was very easy. Everyone at the dealership was very friendly. It was exactly the car buying experience you hope to have. Thank you Moss Brothers! More

outstanding in all areas Everything about my Jeep recall visit was outstanding. My service person was very friendly and took excellent care of my needs. Your service manager Everything about my Jeep recall visit was outstanding. My service person was very friendly and took excellent care of my needs. Your service manager Austin was very friendly and answered the questions had about my Cherokee. More

service was terrible Took vehicle in for 20,000 mile service & 2 recalls. Scheduled appointment online on their (the dealerships) website. Upon checking in for appointme Took vehicle in for 20,000 mile service & 2 recalls. Scheduled appointment online on their (the dealerships) website. Upon checking in for appointment was told needed service couldn't be scheduled online (then why did their system allow it!?). Advisor said he would go out of his way to make sure all needed work would be done by that same afternoon or following morning. Regardless, would update me by 3pm that same day. First day...no call back. I left 2 messages & on final attempt calling spoke to an advisor at 530pm. Was told would be ready in morning & to expect a call by 10. Next day, I started calling at 1030am (was my 20th anniversary)...after leaving 3 messages I FINALLY contacted someone & they said would be ready that afternoon by 2. Upon picking up vehicle all work had not been completed...can't put full blame on dealership due to the lacking of parts for one recall is manufacturers issue. I wasn't going to post this...but, the email I received from the dealership asked me a question (did I receive perfect service) with two answers (yes or no). If you choose no, you get taken to the dealers website to submit a review about your complaint....if you choose yes then you get taken to this website to leave a review. What a joke...only have the good reviews posted....wow!!! More

Sales review I went in looking at first I come with someone who really knows his business when it comes to truck sales he sold me on his knowledge an professionali I went in looking at first I come with someone who really knows his business when it comes to truck sales he sold me on his knowledge an professionalism. I am not the easiest customer to deal with and Moss came thru again. My only complaint is the manuals and floor mats have not shown up, but not to worry I still have faith in Moss Riverside. They get it done. More