Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Outstanding Service Always a pleasure doing business with Alan. A lot of mutual trust and respect. I have said all I need to say. That should tell you all you need Always a pleasure doing business with Alan. A lot of mutual trust and respect. I have said all I need to say. That should tell you all you need to know. More

This my second time writing about about this dealership, I was promise a lifetime free oil change when I purchase this vehicle. I informed the sale rep that I was in the military and would attending school I was promise a lifetime free oil change when I purchase this vehicle. I informed the sale rep that I was in the military and would attending school in Texas, never was told that the oil service couldn't be transfer to different states at the time of the purchase of the trucks. I was informed at the Dodge dealership in El Paso, Texas that it could be transferred but for some strange reason Moss Bros want do it. This is the second time this dealership hasn't honored or stood by their word. Best believe I will be spreading the word out to my fellow brother and sister that are serving in the area of Southern California, my last position was serving as a ROTC Senior Military Science Instructor for a good portion of Southern California, I will also inform my former staff and fellow professor that if they are thinking of purchase a vehicle from Moss Bros, think twice and go to a different dealership. I am sure I will be writing another review on this dealership because I just discovered that the truck I purchase that was suppose to have a 32 gallon tank doesn't and it just has the standard one that it came with from the factory. I don't know how many other good hard working people this dealership has scammed. More

Time after time,Dave Oley has repeatedly gone out of his way to take care of my families needs. Whether it is buying a new car, trading in the old or just have a question about a new and upcoming model, he way to take care of my families needs. Whether it is buying a new car, trading in the old or just have a question about a new and upcoming model, he always has the answer.Dave is a car guy and understands the desire to have a cool car. I have bought 11 vehicles from him, some very limited editions and he always manages to find what I want. As far as the service dept., I have had the same experience with Fred Benoit the mgr. taking care of our vehicles including getting his own hands dirty on my wife's new Jeep Wrangler. I don't ever hesitate to send family and friends to Dave and his team and will continue to do so. More

Alan Megard is always professional and figures out what wrong with my car right way. His estimates for time completion are spot on and his customer service is premiere. Knowing that if I have issues I wrong with my car right way. His estimates for time completion are spot on and his customer service is premiere. Knowing that if I have issues I can take my car there an know that Alan will not try to sell something that is not necessary gives me peace of mind. More

We had our car at another shop, who were unable to find or fix our problem. Not only did this dealership find our problem, but in the mean time prevented an even larger problem from occurring. We will de or fix our problem. Not only did this dealership find our problem, but in the mean time prevented an even larger problem from occurring. We will definately be back with any future problems with this car, and to buy our next car. More

My experience was short of horrible when everything was said and done. First as a part of the deal and contract, He was promise custom rim that he saw in the showroom floor of the Mos Bros. Dodge dealershi said and done. First as a part of the deal and contract, He was promise custom rim that he saw in the showroom floor of the Mos Bros. Dodge dealership at the San Bernardino lactation. That promise wasn't up held and he was told that those rim would not fit a Dodge Ram 1500. Then my husband was told that we was getting some Viper SRT 10 wheel instead of the that was agree upon. When i went to pick them up there was a set of OEM Replicas wheels instead of the SRT 10 which was considerly cheaper than what was agree upon originally. My husband ended up getting the same wheels that he originally wanted that he put on the truck himself but was falsely told from the beginning that they would fit that truck. The dealership didn't want to to hold up their end of the deal. Second when he got the truck home it started leaking oil but the truck was suppose to be brand new. That was strike two and then he was told by sale person that Mos Bros could beat the interest rate that he was pre approve for from USAA. he told the sale person to run his credit only one time to see if he qualified to get the 2.75 rate that he was offering. He fell to disclose Mos Bros policy and procedure for running your credit through all the banks that the dealership deals with. Now he has receive four letter from banks stating they pulled his credit history and we still don't know how many more letter that he is going to receive. His credit score has dropped due to the number of banks pulling my credit history. If this way of doing business was disclose in the beginning of the sale process he would have went through USAA because he was already pre approve. I have a very dissatisfying taste in my mouth and I would never refer this dealership to anyone. More

The sales staff at this dealership were very knowledgeable of cars and their inventory, Dave and the rest of the staff went out of their way to help me with my bad credit situation. The staff wa knowledgeable of cars and their inventory, Dave and the rest of the staff went out of their way to help me with my bad credit situation. The staff was very personable and went above and beyond what they had to do to get me into the vehicle my family needed. Roxanne went out of her way to help us with title issues on our trade in vehicle, I would recommend this dealership to anyone looking for a vehicle. The process was quick and went smoothly even though I needed to be somewhere. They also offered the most for our trade in then any of the other dealerships we had gone to. More