Moss Bros. Chevrolet
Moreno Valley, CA
Filter Reviews by Keyword
By Type
272 Reviews of Moss Bros. Chevrolet
Everyone at Moss Bros. were very warm, professional and hospitiable. They had an answer for every question I had. They also did their best to give me the best deal possible, and the prices for the truck I hospitiable. They had an answer for every question I had. They also did their best to give me the best deal possible, and the prices for the truck I bought was the price right out of Kelly Blue Book. More
Ralph kept us informed of the service on our vehicle all along the way. What they promised, they delivered on. We dropped off our vehicle & Ralph gave us an estimate. Later he called to include all the w along the way. What they promised, they delivered on. We dropped off our vehicle & Ralph gave us an estimate. Later he called to include all the work we requested that be done. Everything we addressed in the initial drop off they managed to correct on the first try. We did not need to bring the vehicle back for a second try. They completed the repairs in a timely fashion. One part had to be ordered that was in stock by the next day. We will definitely be taking all our GM vehicles there. More
From start to finish when I had a service call I recieved prompt service calls from the agent at Moss Bros. and they assisted me in finding a time that worked for me to brng my car in. The dealership upon a prompt service calls from the agent at Moss Bros. and they assisted me in finding a time that worked for me to brng my car in. The dealership upon arrival was clean and the service attendant/agent met me with courtesy and we went over what was to be done an an estimate of time that it would take and he asked me up fron if I would need a courtesy shuttle or if I desired to stay and wait. Overall as all service times go I am a realist and I was very pleased with the time that it took. The service manage took me to my car and we did na inspection, which I might add I have never had before, great job on the dealership for doing that and I would hope that is standard everytime. It gave me a great sense of satisfaction that I was coming to a dealership that really cares. Very please and look forward to return visits if the need should arise. More
We wanted to buy a 2011 Traverse and since we live in town we wanted to buy locally. We got a price quote over email and I actuaaly stopped into a different dealer on my way home from work to compare and town we wanted to buy locally. We got a price quote over email and I actuaaly stopped into a different dealer on my way home from work to compare and look at all the options. I didnt like the way the other dealer treated me, they wanted to run my credit when I asked about price. So on my my way home from there, I got a call from Moss Chevrolet (Moreno Valley Chevy) and they said that they has a 2011 Traverse going on sale that weekend. So my wife and I stopped in and talked with Charlie and drove away in the Traverse. Very easy and Charlie is a great Guy. More
Awesome! I went to two other dealer ships in So. Cal and they did not want to work with me on my trade in. Moss Bros. gave me what I wanted on my trade in site unscene for my Mazada. The price for my 2011 C they did not want to work with me on my trade in. Moss Bros. gave me what I wanted on my trade in site unscene for my Mazada. The price for my 2011 Camaro was the best price I could find. I do not want to say what say the name of the other dealership, but it was in Ontario, CA. They were terrible very rude and did not want to work with me. I bought the Camaro in December 2010 and since then I have been in for service. Customer service was excellent very friendly and knowledgeable. I plan on having some up-grades done on my Camaro and I will have it done at Moss Bros. I would highly recomend Moss Bros to family and friends. AAA+++ More
The employees are very helpful and nice. They diagnosed and explained all the necessary repairs in a timely manner. I would recommend to anyone that needs service to go to Moss Bros Chevrolet. All the emp and explained all the necessary repairs in a timely manner. I would recommend to anyone that needs service to go to Moss Bros Chevrolet. All the employees are very knowledgeable and are very courteous. More
Your staff members are absolutely wonderful. Even though I had to wait to be helped when arrived because it was very busy, (it was a Saturday morning), both Jen and Jacob kept contact with me and did not ma I had to wait to be helped when arrived because it was very busy, (it was a Saturday morning), both Jen and Jacob kept contact with me and did not made me feel ignored. That is very important that they acknoledge your precense and you know that they will help you as soon as they are done with the other customers. The service was performed withing the time scheduled and when you are waiting in the lounge time is of essence. All staff members were very helpful, professional, and work very hard to do the best job possible. The only thing that could use improvment is the waiting area. Perhaps a larger room could be designated for the waiting area and having internet available for the customers to use while they wait for their vehicles. Some of us must do work or other business and having the internet available for our laptops would be just one more wonderful thing added to your good service that you already provide. Thank you for everything you do and keep up the good work!!! More
We have been a loyal customer for 8 years with the previous Chevy dealership and hoped that Moss Bros. would continue the quality service we always received. The quality of service and care of the previous Chevy dealership and hoped that Moss Bros. would continue the quality service we always received. The quality of service and care of the employees far exceeded our expectations. Even though we have moved 28 miles further from this dealership, we will continue to have our vehicle service here. In fact, when we are ready for a new vehicle, this will be our first stop. Thanks, Moss Bros., you guys are awesome. More
My name is Retired CMSGT Digger Phelps and I had the pleasure of purchasing a 2011 Chevy Colorado Pickup from this dealership......the experience was nothing short of phenomenal, I am always treated wit pleasure of purchasing a 2011 Chevy Colorado Pickup from this dealership......the experience was nothing short of phenomenal, I am always treated with respect, as I am a return customer. I recommend this dealership to all my friends and rely on their facility to maintenance my two trucks and one car. I will not deal with any other dealership, ever. This company is my "go to" location, for new trucks, cars, trade ins, and vehicle maintenance. All the personel is extremely professional and courteous. In addition, Charlie Bradfield is a real asset to the Chevrolet brand. Regards, Digger Phelps More
You have an excellent service team in place with these three, would not change anything about this match up. Jen was very informative throughout the process letting me know when my vehicle was going to be three, would not change anything about this match up. Jen was very informative throughout the process letting me know when my vehicle was going to be ready. Also Sly noticed things wrong with the car and told Jen so that I could them fix as well thank you so much for the great work would recommend this dealership to all family and friends. More