Moss Bros. Chevrolet

Your staff members are absolutely wonderful. Even though I had to wait to be helped when arrived because it was very busy, (it was a Saturday morning), both Jen and Jacob kept contact with me and did not ma I had to wait to be helped when arrived because it was very busy, (it was a Saturday morning), both Jen and Jacob kept contact with me and did not made me feel ignored. That is very important that they acknoledge your precense and you know that they will help you as soon as they are done with the other customers. The service was performed withing the time scheduled and when you are waiting in the lounge time is of essence. All staff members were very helpful, professional, and work very hard to do the best job possible. The only thing that could use improvment is the waiting area. Perhaps a larger room could be designated for the waiting area and having internet available for the customers to use while they wait for their vehicles. Some of us must do work or other business and having the internet available for our laptops would be just one more wonderful thing added to your good service that you already provide. Thank you for everything you do and keep up the good work!!! More

We have been a loyal customer for 8 years with the previous Chevy dealership and hoped that Moss Bros. would continue the quality service we always received. The quality of service and care of the previous Chevy dealership and hoped that Moss Bros. would continue the quality service we always received. The quality of service and care of the employees far exceeded our expectations. Even though we have moved 28 miles further from this dealership, we will continue to have our vehicle service here. In fact, when we are ready for a new vehicle, this will be our first stop. Thanks, Moss Bros., you guys are awesome. More

My name is Retired CMSGT Digger Phelps and I had the pleasure of purchasing a 2011 Chevy Colorado Pickup from this dealership......the experience was nothing short of phenomenal, I am always treated wit pleasure of purchasing a 2011 Chevy Colorado Pickup from this dealership......the experience was nothing short of phenomenal, I am always treated with respect, as I am a return customer. I recommend this dealership to all my friends and rely on their facility to maintenance my two trucks and one car. I will not deal with any other dealership, ever. This company is my "go to" location, for new trucks, cars, trade ins, and vehicle maintenance. All the personel is extremely professional and courteous. In addition, Charlie Bradfield is a real asset to the Chevrolet brand. Regards, Digger Phelps More

You have an excellent service team in place with these three, would not change anything about this match up. Jen was very informative throughout the process letting me know when my vehicle was going to be three, would not change anything about this match up. Jen was very informative throughout the process letting me know when my vehicle was going to be ready. Also Sly noticed things wrong with the car and told Jen so that I could them fix as well thank you so much for the great work would recommend this dealership to all family and friends. More

from the moment I made my appointment on line I was from the moment I made my appointment on line I was excited it got better when I met with chuck in internet sales.He showed me the car we took a te from the moment I made my appointment on line I was excited it got better when I met with chuck in internet sales.He showed me the car we took a testdrive and i loved the car.what I thought was great was chuck did all he could do to get me the car.he g ot me a great deal on the car then enterduced me to Teresa in finiance and she made it happen for me.it was a very pleasurable experiance for me.i wish people were this helpful every were. More

After finding a car I was interested on we agreed on a price. I told them I wanted to continue shopping around a may come back. After I left their sales man called me back and said he wanted me to have a price. I told them I wanted to continue shopping around a may come back. After I left their sales man called me back and said he wanted me to have a firm price. The price was to be $15,000.00 plus tax and license. Total price about sixteen thousand. I was putting ten thousand down and financing the rest. The next day my husband and I went back to purchase the car. After taking all of our information, they came back and said that the sales man made a mistake and even though the promised a price they wouldn't honor their word. They now wanted $16,000.00 plus tax and lisence!! We walked away VERY angry!! They wasted our time, they are untruthful and awful to deal with! I would NOT refer this dealership to my worst enemy!! THEY LIE!!! More