Moss Bros. Chevrolet

I have listed all the employees who have helped me since I purchased the Chevy Cruz. They have all been great every time I have been at Moss Motors for service also. I purchased the Chevy Cruz. They have all been great every time I have been at Moss Motors for service also. More

The people were very friendly and answered all my questions and stated that even though they couldn't heard the nosie that if it started again to bring it in asap. They even cleand the vehicle befor questions and stated that even though they couldn't heard the nosie that if it started again to bring it in asap. They even cleand the vehicle before I picked it up. More

Very polite and understanding people. They went out of their way to help me find the right parts for my truck.Did an excellent job on my 08 malibu..I'm HAPPY with MOSS. their way to help me find the right parts for my truck.Did an excellent job on my 08 malibu..I'm HAPPY with MOSS. More

The service department was friendly and efficient. The promised the car would be ready by 1 pm and it was. The courtesy driver was prompt in picking me up and driving me safely to the dealership. They eve promised the car would be ready by 1 pm and it was. The courtesy driver was prompt in picking me up and driving me safely to the dealership. They even washed the car for me (but I'm beginning to think that is a SoCal thing in general. Definitely not an East Coast perk). While the car was being serviced I asked for an appraisal for some body work. The appraiser calculated an estimate and called to discuss it. Of the five Chevy service departments I've used this is one of the best. More

Ralph in the service department is very professional and friendly. He answered any questions I had. When I bought my truck Chuck Cerda did not pressure me into getting anything I did not want and went to th friendly. He answered any questions I had. When I bought my truck Chuck Cerda did not pressure me into getting anything I did not want and went to the extreme to help me find a truck. More

Takes good care of my car for servicing. Employees are courteous and professional. Waiting room is congenial, answers any questions I have, and everyone is friendly. courteous and professional. Waiting room is congenial, answers any questions I have, and everyone is friendly. More

They say " Your the Boss at Moss" They realy live up to thier motto!!! They work with you on getting a used or new car. At the end of the day you will go away happy with or with out used or new live up to thier motto!!! They work with you on getting a used or new car. At the end of the day you will go away happy with or with out used or new car. More

Went into the service area to get a oil change on my Chevy Malibu, I also informed the service area that I was experiencing a problem with the check engine light. The adviser informed me that he will ma Chevy Malibu, I also informed the service area that I was experiencing a problem with the check engine light. The adviser informed me that he will make sure that they check the light problem and have my oil change done it a timely manner. They finished in a timely manner and had everything explained to me to make sure I understood the reason of the check engine light problem. When driving home a tire service light turned on and called the service area to inform them what should I do, they were very helpful in helping me feel comfortable and they had informed me that it would be for the best if I return to the dealership when arriving at the dealership my car was taken back into the service area and had fixed my problem and also they had put gas into my car for having to return. I was greatly satisfied that they help with my problem so quickly. More

Except for waiting a little longer than when they told me to pick up the vehicle my overall experience was great. Very professional and friendly staff. I like the coupon offers as well. to pick up the vehicle my overall experience was great. Very professional and friendly staff. I like the coupon offers as well. More

I WAS CONCERNED ABOUT THE NOISE IN THE FRONT END. I THOUGHT THE SPINDLE OR HUB MAY BE GOING BAD. THE TECHNICIAN SPENT QUITE A BIT OF TIME CHECKING EVERYTHING IT COULD POSSIBLY BE AND FINALLY ASSURED M THOUGHT THE SPINDLE OR HUB MAY BE GOING BAD. THE TECHNICIAN SPENT QUITE A BIT OF TIME CHECKING EVERYTHING IT COULD POSSIBLY BE AND FINALLY ASSURED ME THERE WAS NO PROBLEM WHATSOEVER. AS FOR THE SERVICE ADVISOR, MR ELKHOURY, HE WAS EXTREMELY FRIENDLY AND KNOWLEDGEABLE AND TOOK THE NECESSARY TIME NEEDED TO UNDERSTAND MY CONCERNS. HE MADE ME FEEL LIKE I WAS THE MOST IMPORTANT CUSTOMER AWAITING SERVICE. I HAVE COMPLETE FAITH IN HIS JUDGEMENT AND WILL CONTINUE TO USE MOSS BROTHERS CHEVROLET FOR MY FUTURE NEEDS, BOTH SERVICE AND AUTO PURCHASES. More