Morristown Nissan

bad experance with these people took forever to get my new truck fixed.no follow up from anybody.just got my money and forgot about me .called twice about the money they owe me because of the difference i new truck fixed.no follow up from anybody.just got my money and forgot about me .called twice about the money they owe me because of the difference in pay off.lady min finance told me it will be mailed not yet.not a very good way to promote a dealership.my name is joseph titlow. More

The sales consultant we originally worked with, Chad, was a very knowledgeable, friendly, and incredibly helpful individual that I believe to be an asset to the company. My wife and I were considering a Nis a very knowledgeable, friendly, and incredibly helpful individual that I believe to be an asset to the company. My wife and I were considering a Nissan Rogue for our lease in the near future, but were planning to explore other possibilities as well. Chad did an amazing job showing us all the features of the car and did an overall wonderful job. He took our information to his sales manager so that we could get an idea of payments. The sales manager (who was also seen riding on the outside of a moving vehicle - professional much?) was at a meeting which kept us waiting for quite some time, and when the sales manager came out, he talked to us for a few minutes to try to pressure us into going ahead with the deal that day, and then completely blew us off when he found out we were going to be continuing to shop. We left with absolutely no idea about payments. When doing research online, the lease options were completely horrible leading to very expensive payments. We still wanted to consider it (I've known plenty of dealerships that know other tricks to make the price better), and it was one of the vehicles that we liked. I called, and since Chad was with a customer at the time, I talked to someone else in sales - wish I could remember the name - and asked if we could potentially get one overnight to consider it further. We were told that the dealership wouldn't do that, and when stated that it would conclude our business if that wasn't an option, the salesman hung up on me. Clearly they don't want our business, so while I'd love to buy from Chad, I do NOT want to buy from the dealership. More

This is the most unprofessional and dishonest car dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. The company priced their car at what they claim was "wholesale", but was going to make up every dime with this OUTRAGEOUS trade in offer. We stepped away from the deal, after a heated conversation with Travis Frazier. I found someone willing to buy my car, private party. I called back to the dealership offering EXACTLY what they asked for the car, $16,978. All of the sudden the price of the car was now changed to $20,000. This is a pathetic excuse for a company. I would recommend NO ONE buy from these people. I will make sure no one I know ever deals with these people. I'm sure this post won't stay up for long, but I hope I help at least one person avoid this disaster of a dealership. More

I gave this dealership a 5 because they deserved it. The people were very friendly and not rude like most salesman trying to make a sale. They wanted to help us and they succeeded. We had originally started people were very friendly and not rude like most salesman trying to make a sale. They wanted to help us and they succeeded. We had originally started at another dealership of which they were getting us a truck from East Tenn Nissan but we weren't too happy about someone else driving our new truck down the interstate so we contacted them ourselves and asked them what they could do to make it worth our time and drive down there and they definately made it worthwhile. We dealt with the same man the whole time and he knew just what we wanted and we got it; name listed above. We drove off very happy. More

It was a pleasurable experience purchasing a vehicle from East Tennessee Nissan. I want to express my thanks to your team everything went smooth and that really makes for repeat customers and referrals. I East Tennessee Nissan. I want to express my thanks to your team everything went smooth and that really makes for repeat customers and referrals. I was on my way to pick up a vehicle when I stopped in to speak with Josh about the Juke for my daughter, we ended up trading my vehicle as well as getting ready to help my daughter. Josh was a great help and really new the vehicles, when Josh and I spoke about different vehicles he was able to explain and speak too all of the features in each one, Josh also worked with me all the way to the end even helping with removing items from one vehicle to the other. Josh has a great balance of salesmanship and new just when to step in and when to let the customer think through the options. Josh is the type of salesman that provides great service and value you are lucky to have him as part of the Nissan team. I look forward to further purchases and again thanks! Don Fabrikant More

I had a wonderful experience with the saleman Chad Damron, he has a wonderful personality and I told him up front what I was looking for and what I would need in order to do business with them and the Damron, he has a wonderful personality and I told him up front what I was looking for and what I would need in order to do business with them and they made it happen, I was very pleased. More

When I came into the dealership I was greeted and taken care of although it was a few mins before he went to lunch. I thought that was very nice of him not to pass me off to someone as if he did not want t care of although it was a few mins before he went to lunch. I thought that was very nice of him not to pass me off to someone as if he did not want to take care of me!! Thank you for the personal touch! More

Brian went out of his way to get me into a car i could afford with payments i could handle and gave me incredible service. He was friendly, knowledgeable, didn't try and 'sell' me he worked with me for afford with payments i could handle and gave me incredible service. He was friendly, knowledgeable, didn't try and 'sell' me he worked with me for what was best for ME and i truly appreciate that. I would buy another car from hm and am trying to get my boyfriend to buy a car from him now also. Definitely an asset to the dealership More

I have purchased other vehicles from this dealership in the past and have always received good service. The last vehicle I purchased in February 2013 much exceeded my expectations. Erich approached me and the past and have always received good service. The last vehicle I purchased in February 2013 much exceeded my expectations. Erich approached me and was very courteous and knowledgable. Buying a new car is rarely a fast/simple process, but Erich made me feel at welcome and well taken care of. He took the time to understand what I was looking for and what was important to me. East Tennessee Nissan has my business! Thanks Erich and the staff of East TN Nissan. More

THE SERVICE DEPT. IS THE BEST I HAVE EVER BEEN TO GREAT PEOPLE, WILL DO ANYTHING TO MAKE SURE THE COUSTOMER IS HAPPY I WILL TRADE WITH EAST TENNESSEE NISSAN NEXT TIME JUST BECAUSE OF THE SERVICE DEPT. A+ A PEOPLE, WILL DO ANYTHING TO MAKE SURE THE COUSTOMER IS HAPPY I WILL TRADE WITH EAST TENNESSEE NISSAN NEXT TIME JUST BECAUSE OF THE SERVICE DEPT. A+ ALL AROUND More