Mooresville Ford

Problems not resolved Purchased a 2013 Ford Focus without researching it very well. Car only had 5,000mi and was in really good shape. Hindsight has shown that the transm Purchased a 2013 Ford Focus without researching it very well. Car only had 5,000mi and was in really good shape. Hindsight has shown that the transmissions in those cars have design defects. The service manager (at the time, 2015) maintained that the car was acting normally and would not help with a warranty issue. I've forgotten the names of the individuals I worked with but I was able to get the clutches fixed at Randy Marion Ford in Statesville. I gave two stars because one of the service reps was empathetic to the problems. The service manager was not though. More

took to he cleaners I bought this used F-350 for my work. Love the truck. When the sales men (Larry) sold the truck to me I bought a Warranty that was suppose to protect I bought this used F-350 for my work. Love the truck. When the sales men (Larry) sold the truck to me I bought a Warranty that was suppose to protect me from expensive cost. I was told the best warranty and should get it . I did . Took my truck in because the engine light came on. $1200.00 was my cost because the good warranty I bought wasn't in the range of bumper to bumper coverage. I will not go back. They did fix my truck but will definitely not buy the excellent warranty they have nor buy another truck from Mooresville Ford More

Great Experiance We special ordered a 2018 F150 Platinum through Mooresville Ford. We built it on the Ford website and took our plan to our Sales Consultant Mr. Ron Sc We special ordered a 2018 F150 Platinum through Mooresville Ford. We built it on the Ford website and took our plan to our Sales Consultant Mr. Ron Scott who worked with us throughout the order process. He is very knowledgeable, friendly and above all courteous. We received our new truck in about 6 weeks . We would highly recommend Mr. Scott and Mooresville Ford staff. We also recommend the service staff. More

Excellent Ford takes care of their customers; my car required an expensive service and they were able to work with me regarding expenses. Courteous Friendly Ford takes care of their customers; my car required an expensive service and they were able to work with me regarding expenses. Courteous Friendly Plan to continue with Mooresville Ford More

Knew just what we needed Met at the door by Jeff Shoe. He introduced us to Larry Cheek who took us in like family. We needed a vehicle to flat tow behind our motor home and Met at the door by Jeff Shoe. He introduced us to Larry Cheek who took us in like family. We needed a vehicle to flat tow behind our motor home and Larry researched the Ford line up and recommended we look at the C-Max. It turned out to be exactly what we were looking for. Since Mooresville Ford only had a couple of choices on the lot, Larry searched the extended inventory and found us the right car for us. Thanks Larry and Mooresville Ford for going the extra mile. More

Great Experience Again! Larry Cheek is the best! We purchased eight cars from Larry over ten years. Larry is always honest, never pressures you and makes you feel like family Larry Cheek is the best! We purchased eight cars from Larry over ten years. Larry is always honest, never pressures you and makes you feel like family. More

Warranty Repairs Nice people. The work took longer than quoted. The cleanliness of the car upon return wasn't as good as when it was turned in. But everything was f Nice people. The work took longer than quoted. The cleanliness of the car upon return wasn't as good as when it was turned in. But everything was fixed as promised. More

state inspection this was done in a professional way. Amanda watches over all my cars and trucks in a professional way. making sure that the work is done properly this was done in a professional way. Amanda watches over all my cars and trucks in a professional way. making sure that the work is done properly More

Mooresville Ford Great Dealership The experience here was great. The salesman I dealt with was Ron Scott and he was phenomenal. He did not pressure me into buying and there was no hagg The experience here was great. The salesman I dealt with was Ron Scott and he was phenomenal. He did not pressure me into buying and there was no haggling or "head games." All of the staff there was friendly and helpful. Michael in the financing department was also helpful, honest and straight forward. It was honestly one of the easiest car buying experiences I've had. More

The best dealership...BAR NONE! Truly an exceptional group of people who make you feel like your family. This is my fourth vehicle purchase and I know it won't be my LAST! Simply t Truly an exceptional group of people who make you feel like your family. This is my fourth vehicle purchase and I know it won't be my LAST! Simply the best dealership and Wilbur Rouse is AWESOME! No pressure, no worries even if you decide not to buy he supports your decision and really wants you to feel good about your decision. He is truly a wonderful person that happens to be a great salesman. The staff is top shelf...regardless of your credit...they help any and everyone. Don't look any further go to Mooresville Ford and I dare you to prove me wrong...they are SIMPLY THE BEST! More