Mooresville Ford

great customer service Mooresville Ford has always been great at customer service and always backed their work. If there was indeed an issue, they immediately resolved that Mooresville Ford has always been great at customer service and always backed their work. If there was indeed an issue, they immediately resolved that issue. More

wonderful experience I will recommend Mooresville Ford to everyone I know buying a car or truck. The staff was very helpful, especially Doc,who demonstrated and explained I will recommend Mooresville Ford to everyone I know buying a car or truck. The staff was very helpful, especially Doc,who demonstrated and explained all the details on my new car and Allison who help with the financial arrangements. More

Superior service The entire staff at Mooresville Ford go out of their way to make you feel at home and provide an excellent shopping experience. My sales rep, Wilbur, The entire staff at Mooresville Ford go out of their way to make you feel at home and provide an excellent shopping experience. My sales rep, Wilbur, went above and beyond to ensure my special order was processed and equipped with all the options I requested. Wilbur also kept me updated on the build process and estimated delivery date. Michael made the final purchase process easy and explained all of the options for extended warranties and financing. More

Trade in / new car purchase The sales team as well as the service team was incredible....they bent over backwards to ensure my needs were met. Everyone that I interacted with, to The sales team as well as the service team was incredible....they bent over backwards to ensure my needs were met. Everyone that I interacted with, to include Amanda, Jeff, Matt, Allyson, Wilbur, Randy, Doc, Grant and Gray all provided me with honest and helpful information that enabled me to come to a decision as to how I would proceed with my new car purchase...I want to thank all of you for all you have done. I will be returning to Mooresville Ford for additional purchases as well as service of my existing ford vehicles... My experience could not have been any better More

Mooresville Ford does a great job, keeping up with maintenan They do a great job getting, your vehicle in and out in the service department. It's nice that you can walk-in, without an appointment. They do a great job getting, your vehicle in and out in the service department. It's nice that you can walk-in, without an appointment. More

Problems not resolved Purchased a 2013 Ford Focus without researching it very well. Car only had 5,000mi and was in really good shape. Hindsight has shown that the transm Purchased a 2013 Ford Focus without researching it very well. Car only had 5,000mi and was in really good shape. Hindsight has shown that the transmissions in those cars have design defects. The service manager (at the time, 2015) maintained that the car was acting normally and would not help with a warranty issue. I've forgotten the names of the individuals I worked with but I was able to get the clutches fixed at Randy Marion Ford in Statesville. I gave two stars because one of the service reps was empathetic to the problems. The service manager was not though. More

took to he cleaners I bought this used F-350 for my work. Love the truck. When the sales men (Larry) sold the truck to me I bought a Warranty that was suppose to protect I bought this used F-350 for my work. Love the truck. When the sales men (Larry) sold the truck to me I bought a Warranty that was suppose to protect me from expensive cost. I was told the best warranty and should get it . I did . Took my truck in because the engine light came on. $1200.00 was my cost because the good warranty I bought wasn't in the range of bumper to bumper coverage. I will not go back. They did fix my truck but will definitely not buy the excellent warranty they have nor buy another truck from Mooresville Ford More

Great Experiance We special ordered a 2018 F150 Platinum through Mooresville Ford. We built it on the Ford website and took our plan to our Sales Consultant Mr. Ron Sc We special ordered a 2018 F150 Platinum through Mooresville Ford. We built it on the Ford website and took our plan to our Sales Consultant Mr. Ron Scott who worked with us throughout the order process. He is very knowledgeable, friendly and above all courteous. We received our new truck in about 6 weeks . We would highly recommend Mr. Scott and Mooresville Ford staff. We also recommend the service staff. More

Excellent Ford takes care of their customers; my car required an expensive service and they were able to work with me regarding expenses. Courteous Friendly Ford takes care of their customers; my car required an expensive service and they were able to work with me regarding expenses. Courteous Friendly Plan to continue with Mooresville Ford More

Knew just what we needed Met at the door by Jeff Shoe. He introduced us to Larry Cheek who took us in like family. We needed a vehicle to flat tow behind our motor home and Met at the door by Jeff Shoe. He introduced us to Larry Cheek who took us in like family. We needed a vehicle to flat tow behind our motor home and Larry researched the Ford line up and recommended we look at the C-Max. It turned out to be exactly what we were looking for. Since Mooresville Ford only had a couple of choices on the lot, Larry searched the extended inventory and found us the right car for us. Thanks Larry and Mooresville Ford for going the extra mile. More