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Monadnock Ford
Swanzey, NH
74 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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74 Reviews of Monadnock Ford
February 19, 2025
Monadnock got my vehicle finished on time, under their quote. They were thousands less than what other ford dealerships quoted me, half the price of jack madden ford. They had my car for 3 days. Jack madd quote. They were thousands less than what other ford dealerships quoted me, half the price of jack madden ford. They had my car for 3 days. Jack madden ford had it for 4 days just to give me an overpriced quote. I will always recommend this dealership for work, I can’t say enough about their pricing and service. More
by Chris P
Employees Worked With
Michele Sawdy, Amber Chickering
February 17, 2025
I found the service environment to be unprofessional. While in the waiting area one of the employees dogs came in and peed. Another employee yelled across the room "your dog just pissed on the floor. While in the waiting area one of the employees dogs came in and peed. Another employee yelled across the room "your dog just pissed on the floor." Through out my wait I could hear a lot of questionable language. I also overheard and employee making very negative comments after she hung up with a customer. I also have a Honda and found the waiting there to be a much more professional atmosphere. The service was quick and what I needed. I would have given a five star if not for the check in staff and waiting area experience. More
by Dlmalm
Employees Worked With
Amber Chickering
February 17, 2025
Everyone was very helpful. Amanda was very informative and helpful over the phone. Fran made the experience less intimidating and was engaging and happy to answer any of my que Amanda was very informative and helpful over the phone. Fran made the experience less intimidating and was engaging and happy to answer any of my questions. Michael worked swiftly and efficiently and I was very impressed by Matt’s passion for the job and eagerness to learn. Curtis was welcoming and supportive. All in all the whole team did their best to get me my car and I had a good experience. More
by reinett
Employees Worked With
Five stars for Matt! , Amanda Spears, Michael Angilletta, Curtis Green, Fran Gordon
February 17, 2025
Service is always completed correctly Staff is supportive Transportation is adequate Fair pricing Would like the vehicle washed after service supportive Transportation is adequate Fair pricing Would like the vehicle washed after service More
by metalman1957.ag
Employees Worked With
Sibble, Michele Sawdy, CJ Jack, Curtis Green, Amber Chickering
February 10, 2025
My recent service was amazing. I dropped off the car, the specific new tires I needed were already in stock. The car was ready early. Friendly team and the price was less than I exp I dropped off the car, the specific new tires I needed were already in stock. The car was ready early. Friendly team and the price was less than I expected. More
by Bub
Employees Worked With
Michele Sawdy, CJ Jack, Amanda Spears, Curtis Green
January 05, 2025
After setting up an appointment to view a used vehicle . I drove 2 hours to see a vehicle that was not ready to be shown. It was dirty with mud. I asked twice to see the carfax I was never shown. Taking a t I drove 2 hours to see a vehicle that was not ready to be shown. It was dirty with mud. I asked twice to see the carfax I was never shown. Taking a test drive it was a bad tire the salesman agreed. He said used cars have used tired. I would need to buy new tires myself after paying $33,000. Then looking under the hood the engines was covered in oil. He said it was undercoating. Hmm that comes off on your fingers More
by islandrich32
Employees Worked With
Fran
April 25, 2024
I service five family cars here, And buy one from this store every few years. With six senior master technicians on staff, The service is fantastic, The people are all caring and considerate. The Red c store every few years. With six senior master technicians on staff, The service is fantastic, The people are all caring and considerate. The Red cap service is amazing, They come to my home to pick up and deliver my car afterwards. I just call them and they come and get it. More
by Bub
Employees Worked With
Ken Clay
April 24, 2024
If you enter this building, STOP! !!! turn around, don't waste your time or money. I had an appointment for them to fix my taillight , and after they fixed the light to do an inspec !!! turn around, don't waste your time or money. I had an appointment for them to fix my taillight , and after they fixed the light to do an inspection. I was told by the service writer that he would let me know what was going on with the light before they continued. He never came back out to tell me anything, after sitting there for over an hour I noticed my vehicle sitting in the lot and asked if I was all set. the service writer told me they couldn,t fix my light and I failed inspection because of that and tried to charge me over 150.00 dollars. I asked why no one came and talked to me about the light and they knew it was going to fail the inspection why did you continue to do they inspection without consulting me? the answer was hilarious, we had to because it was on the service report. I told them I was supposed to be informed before you proceeded and wasn't, their reply well my tech went ahead and did it on his own without telling us. After exchanging words and explaining that I would have told them to stop after I was told they couldn't fix the light and the general manager speaking to me like I was a child and telling me to use my indoor voice, they agreed to refund my money ( I think they only did that because it was past quitting time I heard a couple of the six guys that were surrounding me make a comment about it). but after watching my account for several days it was not returned! They literally took my card walked over to the register and FAKED IT!!!!! They are liars, rip offs and act like they re superior to you. GO ANYWHERE BUT HERE!!!!!! IWISH I COULD GIVE THEM NEGATIVE 5 STARS More
by not happy
Employees Worked With
Curtiss Green(liar) Keith Barriault (incompetent) Larry Monson ( demeaning, speaks down to customers, Michele Sawdy
