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Monadnock Ford

Swanzey, NH

4.6
74 Reviews

119 Monadnock Highway

Swanzey, NH

03446

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74 Reviews of Monadnock Ford

March 03, 2025

Easy to book with, timely service, pleasant waiting room with snacks. Definitely recommend this dealership. More

by longridgefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Green, Amber Chickering
March 03, 2025

The dealership was very good at showing us the truck that we wanted to look at for the agreed upon price. I felt that Monadnock Ford was helpful and family friendly. More

by mdoolittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Spears, Michael Angilletta, John White
Mar 03, 2025 -

Monadnock Ford responded

"Thank you so much for your feedback! We're really happy to hear that we were able to show you the truck you were interested in at the agreed-upon price. At Monadnock Ford, we truly strive to create a helpful and family-friendly atmosphere, so it's wonderful to know that you felt that way. We appreciate you choosing us, and we hope to see you again in the future!"

March 02, 2025

Robert was a pleasure to deal with! Very informative and accommodating! Will definitely recommend Robert and Monadnock Ford in the future! More

by Brendon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Angilletta, Robert Ekblom Ekblom
Mar 03, 2025 -

Monadnock Ford responded

Thank you for your review and your business! Thank you for giving Robert a shout out.

February 26, 2025

Excellent and reliable service from the employees. I would definitely recommend them for any ford maintenance needs. More

by enlander55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Green, Amber Chickering
Mar 03, 2025 -

Monadnock Ford responded

"Thank you so much for your kind words! At Monadnock Ford, we pride ourselves on providing excellent and reliable service, and it means a lot to hear that you experienced just that. We're thrilled you'd recommend us for Ford maintenance. We look forward to serving you again in the future!"

February 26, 2025

Our sales person Fran Gordan was amazing! He was friendly, polite and knowledgeable and he made the process seamless! He helped get us into two new vehicles in the same day and made sure we w More

by willm1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Gordon
Mar 03, 2025 -

Monadnock Ford responded

That's a fantastic review! It sounds like Fran Gordon here at Monadnock Ford provided you with exceptional service. It's great to hear that he was friendly, polite, knowledgeable, and made the process seamless for you. Getting two new vehicles in one day is quite an accomplishment, and it's wonderful that the finance department was able to work within your budget. Thank you for sharing your positive experience, and all of us at Monadnock Ford appreciate your business!

February 22, 2025

Honest, clear communication, excellent service techs and service desk staff this is the 3rd dealer I’ve used and I feel like I’ve found my dealer from now on! More

by Danmblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Chickering
Mar 03, 2025 -

Monadnock Ford responded

"Wow, thank you so much! Hearing that you've found your 'dealer from now on' means the world to us here at Monadnock Ford. We truly strive for honest, clear communication, and we're so proud of our excellent service techs and service desk staff. It's fantastic to know that our efforts are making a difference, especially compared to your previous experiences. We're thrilled to have you as a customer and look forward to serving you for many years to come!"

February 22, 2025

The front desk service team is amazing. Great communication. The actual service team is not decisive with their findings. It’s a exploratory process More

by Leobergeron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Chickering
Mar 03, 2025 -

Monadnock Ford responded

"Thank you for taking the time to leave us a review. We're delighted to hear you appreciate the great communication from our front desk service team. We agree, they're a vital part of our customer experience! We also appreciate your honest feedback regarding our service team's diagnostic process. We understand your concern about it feeling like an 'exploratory process.' We strive to be as efficient and decisive as possible, and we'll be discussing your feedback with our service technicians to see how we can improve our diagnostic procedures and communicate those findings more clearly. We are always looking for ways to better serve our customers, and your input is invaluable. We hope you'll give us another chance to demonstrate our commitment to providing thorough and efficient service."

February 21, 2025

I love these guys. They are always so attentive to my needs, and are willing to go the extra mile. The techs are knowledgeable and there's nowhere else I'd trust to wor More

by lyonhart08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Sawdy, Curtis Green, Amber Chickering, Fran Gordon
Mar 03, 2025 -

Monadnock Ford responded

"We love you too! Thank you so much for your incredibly kind words. It truly means a lot to us here at Monadnock Ford that you feel so well taken care of. We're passionate about being attentive to our customers' needs and going the extra mile, and we're thrilled you've experienced that firsthand. Knowing you trust our knowledgeable techs with your Super Duty is the highest compliment we could receive. We're honored to be your go-to dealership!"

February 20, 2025

Excellent service and customer facing engagement. Very pleased with the installation and function of my remote starter. More

by Jkrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Sawdy, Curtis Green, Amber Chickering
Mar 03, 2025 -

Monadnock Ford responded

"Thank you! We're so glad to hear you were pleased with both our excellent service and customer engagement. We strive to make every interaction a positive one. It's fantastic to know you're happy with the installation and function of your remote starter. We appreciate you choosing Monadnock Ford!"

February 20, 2025

Excellent service, very fast and thorough. They got me in and out in an hour. I would definitely recommend them. More

by chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Sawdy, Curtis Green, Amber Chickering
Mar 03, 2025 -

Monadnock Ford responded

"Thank you so much! We're thrilled to hear you received excellent, fast, and thorough service. Getting you in and out within an hour is exactly what we strive for. We're delighted you'd recommend us, and we appreciate your business here at Monadnock Ford!"

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